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Customer Service Apprentice COLOURBANK LEICESTER LTD

This is an excellent opportunity for anyone with an interest in sales. Our company has a strong team of experienced sales staff who are well established and respected by customers and the trade alike.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    40 hours per week, over five days working, to include a day at the weekend. Working days and hours TBC

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    01 Sep 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000082932

  • Positions

    1 available

What will the apprentice be doing?

This post would suit candidates who have an interest in learning key sales techniques and retailing to the public. Our two large stores are busy and long established.

Applicants should be able to work effectively with others, have good communication and time management skills. This is a rare and excellent opportunity to join a busy team and develop your skills in a real work environment, working alongside our team of experienced, driven and supportive colleagues.

Duties will include:

  • Selling carpet and flooring products to the public
  • Handling customer enquiries
  • Issuing quotes to customers
  • Handling payments from customers
  • Processing orders and payment information

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Standard Level 2.

Functional skills maths and English if required.

What is the expected career progression after this apprenticeship?

Full-time position at the end of the Apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Creative, Initiative

Qualifications

GCSE or equivalent english (Grade C/4) Desired
GCSE or equivalent maths (Grade C/4) Desired

About the employer

Colourbank has been trading for over 30 years, and has expanded greatly in the last decade, now employing over 50 employees. As Leicestershire’s largest flooring and bed retailer, we’re well known in Leicestershire, but we also have a large online presence under different trading names.

Employer

COLOURBANK LEICESTER LTD

Address

110 CAVENDISH ROAD

LEICESTER

LE2 7PH

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Training

Training provider

ACCESS TRAINING (EAST MIDLANDS) LTD

Contact

Learner Engagement Team

info@atem.co.uk

03300026266

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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