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Business Administration Apprentice Shooting Star Children's Hospices

Shooting Star Children’s Hospices look after children and young people who are not expected to reach their 18th birthday. This is a rare opportunity to join our small team of administrators who work in a unique environment which is unlike any other office. No two days will be the same, so we are looking for flexibility and a willingness to learn.

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Closing date: 02 Oct 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Mon-Fri, 9-5pm, with 30 minutes for lunch.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    02 Sep 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • To be present in the Front Office at Christopher’s on a full-time basis to ensure all staff, volunteers and visitors adhere to current infection prevention guidelines including the wearing of appropriate PPE and hand hygiene.
  • To be the main day-to-day contact for reception volunteers.
  • Ensuring relevant family signing in/guests/staff sheets are maintained.
  • Maintaining the reception handover book and reception procedures manual.
  • Undertaking switchboard and receptionist duties in the absence of reception volunteer.
  • Overseeing the internal/external mail system, ensuring it is correctly processed. Including ensuring that the franking machine is fully credited and fax machine/photocopiers are in full working order.
  • Ensuring the safe handling of cash and cheques received by the charity, including donations.
  • Maintaining the stock levels of stationery and office items, ensuring items are ordered and correctly recorded.
  • To provide ad hoc administrative support as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

With on-the-job training from the Employer the apprentice will work towards a Diploma in Business Administration Level 3 and Functional Skills in English and maths at Level 2 if required. 

What is the expected career progression after this apprenticeship?

There are a range of administrative jobs at SSCH both in the care and fundraising teams. Should there be an appropriate vacancy towards the end of the apprenticeship period, the candidate would be eligible to apply as an internal candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade Grades A*-C or 4-9) Desired

Things to consider

Current DBS clearance will be required. Free parking and free lunch.

About the employer

We’re a leading children’s hospice charity caring for babies, children and young people with life limiting conditions, and their families. We support families across Surrey and London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.


Shooting Star Children's Hospices


Christopher’s Hospice

Old Portsmouth Road

Artington, Guildford


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Training provider



Richard Pepper

01252 725872

Apprenticeship standard

Business administrator

Level 3 (A level)

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