Apprentice Patient Services/Business Administrator Newhall Surgery
This is a responsible role within our Patient Services Team. Dealing directly with patients on the telephone or in person handling sensitive information, medication details and personal medical history. Working with clinicians you will support patients in finding a course of action/appointment best suited to their needs.
Closing date: 11 Nov 2022
You must be flexible with your time as there is a requirement that you will play a part in covering annual leave (with notice) in the close knit team
Total hours per week: 40
Possible start date
14 Nov 2022
31 Aug 2022
Level 3 (A level)
What will the apprentice be doing?
- A varied role incorporating
- Reception duties - Inbound telephone calls, appointment bookings, processing repeat prescriptions requests, advising test results, supporting GPs with adhoc tasks
- Secretarial duties - producing referral letters, registering new patients and administrative support for the GPs
- Clinical Administration - Processing medication reviews and problem titling letters
- General Administration - Daily mail, correspondence both verbal and written including emails
What training will the apprentice take and what qualification will the apprentice get at the end?
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator L3 Apprenticeship Standard, with support from your employer and the Chesterfield College Group.
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.
What is the expected career progression after this apprenticeship?
Full time employment for the right individual upon successful completion of their apprenticeship with development within the team and general understanding of Primary Care and the NHS
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade D/3 or above) Essential
About the employer
TRAINING SERVICES 2000 LTD
0345 850 1055
Level 3 (A level)
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