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Business Analyst Apprenticeship MEDGENESIS LIMITED

MedGenesis Ltd is a UK based software development company committed to providing pharmacovigilance and clinical safety software. We are looking for an eager candidate to join us as an apprentice to provide overall support for various business functions within the organisation, ranging from the product team, to sales, to general operations.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Oct 2022

Apprenticeship summary

  • Annual wage


    The salary will be base don experience and will be in the range £12,000 to £18,000

  • Working week

    Standard office hours 9.00am - 5.00pm, Monday to Friday.

    Total hours per week: 35

  • Expected duration

    17 Months

  • Possible start date

    07 Nov 2022

  • Date posted

    30 Aug 2022

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Provides support for the TARA PV Product, answering customer queries, assessing customer issues, providing communication between the customer, the product management team and the software development team
  • Supports the Product Specialist in managing the ticketing system ensuring all customer queries are recorded accurately, answered in a timely manner and all tickets are kept up to date
  • Supports the Product Specialist in planning, organising and completing testing activities related to application upgrades
  • Supports the Product Specialist in ensuring that all software produced within the group is documented in accordance with current SOP’s
  • Understands relevant Standard Operating Procedures (SOPs), Quality Documents and other documents relevant to the production of new and upgraded software
  • Complies with the company’s policies and procedures to meet statutory, quality and business requirements within the overall strategy and objectives
  • Provides support for the product management team, identifying sales leads, generating promotional material and if required, participating in direct marketing activities

What training will the apprentice take and what qualification will the apprentice get at the end?

  • At the end of the Apprenticeship the candidate will earn a Level 4 Business Analyst Apprenticeship qualification
  • The apprentice will look to incorporate their training into their working week in the office, the timing of the training is flexible

What is the expected career progression after this apprenticeship?

  • Full time employee

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


NVQ or SVQ Level 3 or equivalent Business related (Grade pass) Desired

Things to consider

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

About the employer

MedGenesis Ltd (the creator of TARA PV) is a UK based software development company. Committed to providing exceptional pharmacovigilance and clinical safety software, TARA PV, Tools for Adverse Reaction Assessment, is our primary database solution. The Team at MedGenesis are committed to evolving eco-friendly policies, alongside the larger idash Group of companies, MedGenesis is striving towards a carbon neutral future. At our headquarters, we have installed solar power technology and implemented a state-of-the-art heat reclamation system, ensuring maximum energy efficiency.







PE19 8EL


Rebecca Hunter

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Training provider


Apprenticeship standard

Business analyst

Level 4 (Higher national Certificate)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 28 Oct 2022