Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Apprentice Customer Service FOULGER TRANSPORT LIMITED

This is an exciting opportunity to join the customer service team to gain working knowledge along with a recognised qualification.

Sign in to apply

Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £15,600.00

  • Working week

    Monday to Friday, 8 hours per day, working between the hours of 07:00 - 17:00.

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    03 Oct 2022

  • Date posted

    30 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000082084

  • Positions

    1 available

What will the apprentice be doing?

  • Answering customers queries.
  • Organising customer requests.
  • Working with the warehouse team to ensure customer satisfaction.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Qualification at the end of the 12 months study will be a level 2 in Customer Service.
  • The course will be provided by Mantra Training.
  • Learning will be provided remotely.

What is the expected career progression after this apprenticeship?

  • After you have gained your qualification and work experience you will join our team within our Customer Service department on a permanent basis.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English and Maths (Grade C/4) Desired

About the employer

Foulger Transport Ltd is part of the Kinaxia Logistics group employing in the region of 220 staff

Employer

FOULGER TRANSPORT LIMITED

Address

The Circuit

Snetterton

Norfolk

NR16 2JU

Contact

Carol Chapman

carol.chapman@kinaxia.co.uk

01953715524

You must have JavaScript enabled to view a map of the location


Training

Training provider

MANTRA LEARNING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.