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Apprentice Sales & Service Administrator NFU Mutual (Boston Spa)

At NFU Mutual Boston Spa you will receive support and training from our experienced team. You will learn how to work with our customers and support the business. In your time at NFU Mutual, you will get the opportunity to develop a thorough understanding of working in the insurance sector and of the day to day running of the organisation.

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Closing date: today

Apprenticeship summary

  • Annual wage

    £8,754.20 to £17,290.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday, 9am - 5pm.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    01 Oct 2022

  • Date posted

    30 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Support the growth of the agency and servicing of our clients on our client accounts.
  • Support the team on answering calls & reviewing the data system to prospect.
  • Assist with IT support and report generation.
  • Answer the telephone and respond to email inquiries in a timely manner.
  • Complete general administrative duties.
  • Undertake a quality improvement project.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator Apprenticeship Standard:

  • Apprenticeship training will follow a work-based learning model, in which you will be based in the workplace full time.
  • Monthly visits and progress reviews with your work-based assessor will be used to guide and support you through your apprenticeship off the job learning and preparation for end point assessment. 

What is the expected career progression after this apprenticeship?

Opportunities to progress for a career and promotions with NFU Mutual and in Financial Services.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Number skills


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

Applicants need to be honest and trustworthy

About the employer

At NFU Mutual Boston Spa agency we pride ourselves on offering a personal, friendly local service for home, car and business insurance as well as pensions, investments and protection. We pride ourselves on taking the time with our customers and know that they appreciate having accessible staff in a local office that they can turn to when they need it.


NFU Mutual (Boston Spa)





LS23 6EA

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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