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Freight Forwarding Apprentice Cardinal Global Logistics

An opportunity has arisen for an Apprenticeship role in a fast moving and ever-growing company. The role will be within both our Export Full Container Load Operations Department and the successful candidate will work closely with both our operations, documentation and commercial teams.

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage


    Starting wage of £14,000 – you will then receive increments every 6 months. Company aim for candidate to be on the national real living wage by the end of the 18 month apprenticeship.

  • Working week

    Monday to Thursday – 9am to 5:30pm. Friday – 9am to 5pm

    Total hours per week: 39

  • Expected duration

    18 Months

  • Possible start date

    03 Oct 2022

  • Date posted

    30 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Job purpose:     

Accountable to the Regional Manager for the overall running of all matters ensuring procedures are followed, profits are maximised, and customer satisfaction is maintained.

Key Responsibilities

  • Assisting clients with info on bookings, such as vessels, ETA’s etc
  • Accepting and making bookings
  • Creating and sending booking confirmations to the customer within an hour
  • Handle any requests or queries from suppliers / clients surrounding the booking
  • Ensuring NES customs references are chased/supplied prior to the container being loaded on the vessel
  • Pushing to sell NES customs to client to create extra profit for the team
  • Assisting with documentation when needed
  • Attend monthly team meetings
  • Manage your own time to best efficiency for the team
  • Provide possible answers when presenting a problem
  • Taking advantage of opportunities to increase the profitability of a job
  • Negotiating deals with other carriers on bookings that are won in order to increase profitability

Financial Responsibilities

  • Management and maintenance of supplier costs

External Relationships

  • Benchmark and monitor key suppliers, ensuring most cost-effective deal for Cardinal
  • Identify and establish relationships with key suppliers
  • Identify and establish relationships with key clients
  • Monitor and review the service provided by overseas agents

Strategic Responsibilities

  • Together with the Commercial team, work towards continued growth and development of the Brand
  • Identify and explore opportunities to expand the services offered

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 International Freight Forwarding Specialist Apprenticeship standard, incorporating BTEC Intermediate Award in Multimodal International Freight Procedures

What is the expected career progression after this apprenticeship?

Upon successful completion of this Apprenticeship there is the possibility to progress further.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Team working, A can do attitude, Good telephone skills, Well presented


GCSE or equivalent Maths and English (Grade C/4) Desired

Things to consider

This is an office based role which will require long periods working on a computer. Cardinal are a large company, with various sites in the UK and abroad so you might be asked to travel to other offices during your time with us, upon successful completion of the apprenticeship the successful applicant could apply for other vacancies in the company.

About the employer

Cardinal Global Logistics is a Manchester based NVOCC (Non-Vessel Operating Common Carrier) offering worldwide groupage and full load containers services to the wholesale market. Cardinal now operates 7 regional offices and 20 international offices with this opportunity in the Southern office (Basildon). The Southern office has seen personnel growth of nearly 150% year on year for the past 8 years since it opened.


Cardinal Global Logistics


Phoenix House

Christopher Martin Road


SS14 3BZ

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Training provider



Diane Ridgley


Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

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