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Content and Social Media Apprentice PHOENIX SOFTWARE LIMITED

The Content and Social Media Apprentice with Phoenix is a newly created role, developed to provide support to their Marketing team with the creation of copy and content to use across websites, social media platforms (LinkedIn, Twitter and Instagram), email, and more.

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Closing date: 28 Oct 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, 9am - 5.30pm (37.5 hours per week)

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    07 Nov 2022

  • Date posted

    26 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

We are looking for someone who wants to build a career in creating engaging and exciting content for use across all marketing mediums and platforms. From videos, blogs, and social media posts to datasheets and email campaigns to landing pages – If you are looking to get into marketing, then this is the role for you.

With content creation at the core of the role, the Content and Social Media Apprentice will also be focused on social media and helping create content and devise plans to grow our audience, drive engagements and use a range of tactics (organic and paid) to help us stand out in the tech sector. 

Daily tasks will include:

  • Social listening and replying – what’s happening on Twitter and LinkedIn that we can comment on, post or share to drive interactions and engagements
  • Copy creation – using the Phoenix and/ or License Dashboard tone of voice and house styles in all we do, you will be creating copy for use in a range of campaigns for both Phoenix and, License Dashboard and world-leading technology brands such as Microsoft, Dell Technologies, Adobe and more
  • Copy checking – with content coming from other areas of the business, our partners and other team members, you will build up a knowledge of the tone of voice and house styles to proof content before it’s used in live campaigns
  • Get involved – as part of a team of 12 (including you), we want your ideas, we want your thoughts, and we want your voice to be included in all we do.
  • Collaboration all the way – you will be working with a team of 11 marketing professional covering content, design, events, data and more. You will have support all the way and plenty of opportunities to learn and develop.

We provide all employees with the skills needed to do their job by offering personal development plans and encourage applications from anyone who thinks they can bring what is required to the role. So, even if you don’t meet every point detailed in the criteria above, we encourage you to still apply – Simply explain how your current skills and experience are relevant in your application.

What training will the apprentice take and what qualification will the apprentice get at the end?

Over the course of 18 months, you will learn a broad range of digital marketing techniques that will assist with driving customer acquisition, customer engagement and customer retention. On top of this, SEO (Search Engine Optimisation), PPC (Pay Per Click) and organic traffic driving principles will be covered.

Upon successful completion of the apprenticeship programme, you will achieve a Level 3 Digital Marketing certification.

What is the expected career progression after this apprenticeship?

There could well be the opportunity for a full-time role in Phoenix and to progress within the Marketing Team. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Presentation skills, Administrative skills, Analytical skills, Logical, Team working, Creative, Initiative


GCSE or equivalent Maths & English (Grade C/4 or above) Desired

Things to consider

We’re looking for someone who’s super organised, flexible, can manage multiple projects at once, and work within time constraints. This person will be able to work independently, but also work well when connecting and collaborating with the wider team(s). We need someone with a good eye for detail, with strong initiative, who’s able to self-critique and produce high-quality, engaging work. We’re ideally looking for someone who can take the role, add their own stamp on it, and become a valuable member of the team.

About the employer

We aim to be the UK’s leading IT solution and service provider with a forward-thinking approach and a friendly atmosphere. Working for us, you’ll be given the support you need to succeed. You’ll be inspired by our achievements, recognised for your contribution, and constantly challenged to grow. We enable digital transformation in the workplace, empowering UK organisations to innovate and transform with cloud technology, data, AI, cyber security, and collaboration tools. By understanding the individual goals of our customers, we empower UK organisations to make a difference to the lives of their employees, service users, and communities. We are a signatory on the Race at Work Charter, actively involved in the Women in IT Network, and a Disability Confident Committed and Living Wage employer. Our recruitment process usually involves two interview stages, which are both offered as either in-person or virtual meetings to suit your needs. If you have any specific requirements that will make your experience more comfortable during any part of your recruitment journey with us, we want to know so we can support you and ensure the entire process is beneficial for both parties. Please make your hiring manager aware what we can do and we will do our best to facilitate. We are an equal opportunities employer and we take steps to ensure that sharing this information will not affect your application in any way.




Blenheim House

York Road Pocklington


YO42 1NS

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Training provider


Apprenticeship standard

Digital marketer

Level 3 (A level)

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