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Business Support Apprentice CREDIT RESOURCE SOLUTIONS LIMITED

To ensure all non collection duties are carried out for within client service level agreements, CRS standards and industry legislation/guidelines. To work additional hours if needed to ensure objectives are met and provide sickness & holiday cover where required. To work to the Quality System.

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Closing date: 13 Oct 2022

Apprenticeship summary

  • Annual wage

    £18,525.00

  • Working week

    Monday to Friday - Shift pattern between the hours of 8.00am & 6.00pm with 30 minutes for lunch

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    26 Aug 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000081615

  • Positions

    1 available

What will the apprentice be doing?

  • To open and action post and emails within 24 hours of receipt
  • To set up/amend all new clients, procedures, letters and strategies
  • To load all new debt business daily and acknowledge same to clients
  • To ensure all items of cash and direct payments are cleared daily by processing them on the company systems and ensuring they balance correctly
  • To provide the initial response when answering incoming calls for the business, or greeting visitors    
  • To always be polite and courteous to debtors, clients and colleagues, regardless of circumstances
  • To assist in taking post and banking for encashment on a daily basis

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administrator Level 3 Apprenticeship Standard

What is the expected career progression after this apprenticeship?

  • Following successful apprenticeship there may be the opportunity to progress to a Senior Business Support Administrator

Requirements and prospects

Desired skills and personal qualities

Team working, Strong communication skills, Written & Verbal Skills, Hard working, Self assured & confident, Willing to learn, Faced paced environment, Ability to balance workload, Deal with multiple priorities

Qualifications

GCSE or equivalent English (Grade 4 - 9 /A - C) Desired
GCSE or equivalent Maths (Grade 4 - 9 /A - C) Desired

Things to consider

This is not a hybrid working position the successful candidate would be required to work in office.

About the employer

CRS are an award winning, innovative UK Debt Collection Agency who work on behalf of some of the largest UK financial services companies. We differentiate ourselves within the marketplace by having unparalleled technology, systems and people. Due to continuous growth, we are looking for excellent people to join our team

Employer

CREDIT RESOURCE SOLUTIONS LIMITED

Address

G2

G Mill

Dean Clough

HX3 5WD

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

Tracey Chaplin

tracey.chaplin@intecbusinesscolleges.co.uk

+447580997408

Apprenticeship standard

Business administrator

Level 3 (A level)


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