Information Communication Technician apprentice HORIZONE LTD
VQ Solutions are looking for a communicative, enthusiastic individual with a genuine, vocational interest in computing. There would be training in all aspects of work and it is an extremely varied role for the successful candidate.
Closing date: 07 Oct 2022
Horozine is offering: £10,004.80 per annum for those aged 16-17 £16,640 per annum for those aged 18-20 £20,800 per annum for those aged 21+ -Ongoing technical training -Career development opportunities -20 days holiday + bank holidays
Total hours per week: 40
Possible start date
10 Oct 2022
26 Aug 2022
Level 3 (A level)
What will the apprentice be doing?
Telephone support, with a remote desktop connection and sometimes on site. Windows PCs, Windows servers, printers, routers, Microsoft 365, mobile and Hosted VoIP telephony.
Horizone have an emphasis on mobile and fixed voice and data communications so, mobile phones, Hosted VoIP telephones, broadband and routers feature largely, together with associated administration.
Your duties include but will not be limited to:
- To provide technical support to the client base via phone, remote access, email and on site
- To help with a variety of administrative tasks
- To communicate effectively with clients, ensuring they are up to speed with the progress of technical support / systems installations etc.
- To care enough about the role to devise and implement solutions to ongoing issues
What training will the apprentice take and what qualification will the apprentice get at the end?
You will work towards an Advanced level 3 Information Communications Technician Apprenticeship delivered by VQ Solutions. You'll have a dedicated VQ Mentor and will also be supported internally by your manager.
During this apprenticeship, you will develop a portfolio, attend workshop sessions and have regular reviews. All apprenticeship work will be completed during working hours.
What is the expected career progression after this apprenticeship?
The majority of apprentices are offered full-time positions upon the successful completion of their apprenticeship.
Requirements and prospects
Desired skills and personal qualities
GCSE or equivalent Maths (Grade 4/C) Essential
Things to consider
About the employer
VQ SOLUTIONS LTD
Information communications technician
Level 3 (A level)
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