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Customer Service Apprentice Gregory Abrams Davidson Solicitors

Customer Service Apprentice to assist with duties such as operating the switchboard and multiple incoming call services.

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Closing date: 07 Nov 2022

Apprenticeship summary

  • Annual wage

    £9,100.00

    £175 per week based on working 35 hours per week

  • Working week

    Start/finish times: Monday - Friday: 9.00am - 5.00pm

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    08 Nov 2022

  • Date posted

    25 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000080828

  • Positions

    1 available

What will the apprentice be doing?

·        Assisting in the efficient and professional operation of the office

·        Ensure accurate messages are passed on timely to the correct             person

·        Greet and manage clients in reception area

·        Receive monies and provide receipts to clients

·        Organise and log internal and external post

·        Organise hospitality requirements and provide support to all                 departments as and when necessary

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner qualification.

An intermediate level of Customer Service Practitioner training is provided via a training advisor.

Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

What is the expected career progression after this apprenticeship?

The expected career progression is into a full time customer service role.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail

Qualifications

GCSE or equivalent maths & English (Grade 4/C) Desired

Things to consider

Consider a travel plan to make sure you can get to the vacancy,

About the employer

Customer Service Apprentice is required to work for a solicitors based in the Liverpool 18 area

Employer

Gregory Abrams Davidson Solicitors

Address

12 Penny Lane

Liverpool

L18 1DF

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Training

Training provider

ST HELENS CHAMBER LIMITED

Contact

Adam Gardam

Adam.gardam@sthelenschamber.com

01744742103

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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