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Sales Executive Apprenticeship CITYSPRINT (UK) LIMITED

To support the business, achieve budget with the development and delivery of your assigned welcome calls, Digital Sign Up (DSU) non-traders, lapsed traders, and credit card prospects. You will be focused and targeted on new business, retention, and growth within the SME market by ensuring the highest standards of engagement.

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Closing date: 23 Oct 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 42.5

    (the hours are based on the candidate being over 18)

  • Expected duration

    18 Months

  • Possible start date

    24 Oct 2022

  • Date posted

    24 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

You will be working with your Manager and Territory Executives to develop your skillset. This is a desk-based role and will involve a high level of outbound engagement activity at the highest level to achieve the target.

  • Demonstrates commercial awareness to meet individual KPIs by proactively seeking new business leads through to successful negotiation and winning opportunities
  • Proactively promote additional services to increase revenue and wallet share
  • Demonstrates the ability to manage the transition of the target Accounts from non-trading through to ‘active’ Accounts
  • Proactively demonstrates awareness of the market and competitor activity
  • Exceptional verbal & written communication skills, with strong attention to detail
  • Excellent objection handling and an ability to engage audiences at all levels
  • Ability to effectively collaborate with others to reach mutually agreeable outcomes
  • Strong customer orientation ability to build successful/strong customer relationships
  • Understands the hierarchy and culture of customer organizations and can identify the decision-makers and influencers
  • Demonstrates effective time management skills and meets deadlines
  • Ability to work autonomously and use own initiative, demonstrating resilience in hunting for new business
  • Can prioritize workload whilst working under pressure to
    achieve set revenue targets
  • Proven ability to quickly learn new applications, processes, and procedures
  • Adapts positively to change
  • Ability to reprioritise tasks/workload in line with changing business needs
  • Proactively reviews and monitors ways of working to ensure best practices and streamline processes to maximise efficiency
  • Demonstrates a desire to learn and develop

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Funded Training to develop your skills
  • The opportunity to progress your career within the business

What is the expected career progression after this apprenticeship?

  • In the future, we will help to guide you with new opportunities and the chance to progress within the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Problem solving skills, Initiative, Patience


GCSE or equivalent Maths / English (Grade 4) Desired

About the employer

CitySprint is a nationwide same-day courier with a local, personal feel. Fast, super-responsive, and adaptive to your exact challenges and priorities. In short, an extension of your business. Whatever your sector, we’re ready to streamline the delivery process, help you to get things done safely and efficiently, and grow. From healthcare to high tech, manufacturing to publishing, CitySprint puts customers at the heart of everything we do.




Unit 5, Titan Business Centre

Spartan Close


CV34 6RR

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Training provider





Apprenticeship standard

Customer service specialist

Level 3 (A level)

Before you apply

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