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Business Administration Apprentice VCF PHYSIOTHERAPY LTD

This is an extremely exciting opportunity to join a private physiotherapy practice on the outskirts of Peterborough, where there is a very positive team morale and it's a brilliant place to work.

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Closing date: 07 Oct 2022

Apprenticeship summary

  • Annual wage


    As per current government guidance

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Total hours per week: 30 hours a week, with a 30-minute unpaid break each day. Monday to Friday, specific working hours to be agreed.

    Total hours per week: 30

  • Expected duration

    18 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    23 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


Key responsibilities

·         Customer service – with patients and stakeholders

·         Supporting staff members with administrational duties

·         Report writing

·         Patient administration

·         Organize therapists’ diaries and caseload

·         Generate client invoices

·         Process payments, incoming and outgoing

·         Process payment runs

·         Develop close working relationships internally and externally

·         Ability to succeed and go beyond KPI’s (Key Performance Indicators)

Key tasks from day to day

·         Manage inbound phones calls

·         Meet and greet patients at the clinic

·         Manage and post pre-written social media posts on relevant platforms

·         Manage internal paperwork such as company receipts and post.  Ensure accurate filing

·         Ordering office stationery and supplies

·         Organize, store, and print confidential company documents

·         Generate quotes/invoices/purchase orders for internal approval

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator 

Ixion Holdings will provide the Business Administrator Apprenticeship Standard. Ixion Holdings will complete functional skills where necessary. Ixion Holdings will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course. The employer will provide on the job guidance and training as well as fully supporting your apprenticeship.

What is the expected career progression after this apprenticeship?

Following the successful completion of your apprenticeship, we will consider the most appropriate progression route based on your skills and abilities and plan for your further development within the team

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

Things to consider

How you will travel safely and in a timely manner to the office and places of work. Full clean drivers’ license, desired but not essential.

About the employer

An amazing employer that was founded in 2002, based on the outskirts of Peterborough, VCF Physiotherapy provides the highest standard of care and support to a variety of patients in the area. We are a small team of four looking to add another enthusiastic and caring individual to the dynamic. We are a small organisation, and we work closely to provide the best standard of care for our patients and maintain a high morale and happy working environment for staff.








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Training provider



Asma Jabeen

Apprenticeship standard

Business administrator

Level 3 (A level)

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