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Kia Parts Advisor Apprentice BOONGATE KIA LIMITED

Would you like a career in the automotive industry as a Parts Advisor, working for Kia, a dynamic and exciting brand whose company ethos is 'Family like Care'? Duties will include liaising with customer, suppliers, and mechanics to order car parts.

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Closing date: 22 Oct 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    8am – 17:30pm Monday to Friday with 1 hour lunch break, and 8:30am – 12:30pm on alternate Saturdays

    Total hours per week: 40.0

  • Expected duration

    13 Months

  • Possible start date

    26 Oct 2022

  • Date posted

    23 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000079974

  • Positions

    1 available

What will the apprentice be doing?

Do you strive to deliver excellent customer service? Do you want to join the UK's most exciting and dynamic car brand whose company ethos is "Family-like Care"? If the answer is "yes" then the Kia Apprenticeship Programme could be the career route for you. Boongate Kia are currently seeking a Parts Advisor Apprentice to join their dealership.

This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.

Duties will include:

  • Working with customers to meet their requirements and giving advice on additional parts and services
  • Matching orders against stock items and sourcing parts, while offering competitive prices
  • Working as a team and independently to reach set goals and KPIs
  • Delivering fantastic customer service while remaining efficient and focused on your tasks
  • Incoming and outgoing call handling, face-to-face transactions, and IT-based communications
  • Managing goods in and out
  • Working with suppliers, placing orders or returns and processing paperwork accurately
  • Working to a high level of customer service at all times and remain courteous and police to customers
     

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard,

Standard Training will include:

·        Nationally recognised qualifications

·        IMI level 2 Certificate in Customer Service for the Automotive Industry

·        ATA Accreditation Customer Service Advisor

·        Bespoke Kia off-the-job training including certification to 'Silver' level Service Advisor

·        Regular in dealer review and assessment visits

·        Functional skills if needed

What is the expected career progression after this apprenticeship?

Possible permanent position on the completion of the apprenticeship.

On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Boongate Kia was among one of the first Kia dealerships in the UK. Starting from its humble beginning in 1999 it has matured into one of the most successful Kia Dealerships in the country. Offering Private and Business sales, whether you are looking for your next vehicle or your next Fleet we are equipped to offer you best deals in the Market place whilst not skimping on our 'second to none' service. In fact, we have recently been awarded the 'Auto Express Driver Power' award for 'Best Car Dealer 2017 setting us apart from the rest.

Employer

BOONGATE KIA LIMITED

Address

NEWARK ROAD

PETERBOROUGH

PE1 5UA

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Training

Training provider

NOTTINGHAM COLLEGE

Contact

Molly

0115 945 7512

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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