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Financial Services Administrator Apprentice The Mortgage Mill Ltd

A chance to work with a dynamic financial services team who work with passion, quality, trust and respect. You will learn how to provide a full administrative service to the team, together with dealing with lenders and clients.

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Closing date: 05 Oct 2022

Apprenticeship summary

  • Annual wage

    £13,318.24

  • Working week

    9:00am – 5:00pm Monday – Friday (½ hour unpaid lunch)

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    17 Oct 2022

  • Date posted

    22 Aug 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000079759

  • Positions

    1 available

What will the apprentice be doing?

You will learn how to administer a mortgage through the submission process, gaining customer service skills, finance administration skills and a thorough understanding of the mortgage industry.

Duties and responsibilities will include:

·Responsible for answering customer & lenders queries.

·Answering incoming calls from new and existing customers. conveyancers and lenders,

·Supporting with daily administration tasks such as uploading documents to lenders, checking documents and phoning lenders and conveyancers for updates on cases.

·Liaising with customer to get the documents required to progress the mortgage, uploading documents, checking documents against information provided on the system, certify documents, and return originals to the customer.

·Supporting other business areas as required.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Financial Services Administrator apprenticeship standard.

The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.

As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.

Key Learning Outcomes:

• A broad understanding of the financial services sector

• An understanding of the role of the appropriate regulatory bodies

• The importance of relationship building with clients and colleagues

• Understanding of processes and procedures relevant to the role

• How to develop commercial awareness

• Building skills and capabilities within an organisation

Professional Qualifications:

CeMAP (UKFR) module 1 – awarded by The London Institute of Banking and Finance (LIBF)

Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.

To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.

The Apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role.

What is the expected career progression after this apprenticeship?

This apprenticeship offers a route for a career in the mortgage advice sector or for potential progression into other Financial Services roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience, Punctual, Enthusiastic

Qualifications

GCSE or equivalent Maths and English (Grade C/4 or above) Essential

Things to consider

Please note you may be asked to complete suitability assessments as part of the recruitment process. Once you have submitted your application, you will be contacted to discuss your application and arrange a telephone interview if you meet our initial shortlisting criteria. Your application may be shared with training provider and employer.

About the employer

At The Mortgage Mill, we pride ourselves on making the homebuying journey as smooth as possible with our clear and sound advice.

Employer

The Mortgage Mill Ltd

Address

6 Ripponden Business Park

Oldham Road, Ripponden

Sowerby Bridge

HX6 4FF

Contact

Georgia Marlow

Georgia.marlow@apprentice-employment.co.uk

07540 716312

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Training

Training provider

SIMPLY ACADEMY LTD

Apprenticeship standard

Financial services administrator

Level 3 (A level)

Before you apply

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