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Apprentice IT Technician (Cybist Online) Cybist Online

The main part of your role will be to receive incoming products which include laptops, PCs and all different parts associated with IT. You will then, on occasion, modify specifications of computer systems such as upgrading hardware or software as well as update and prepare network applications ready for the products to be sold.

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Closing date: 17 Oct 2022

Apprenticeship summary

  • Annual wage

    £13,000.00

  • Working week

    Days and shifts to be confirmed.

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    24 Oct 2022

  • Date posted

    23 Aug 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000079058

  • Positions

    1 available

What will the apprentice be doing?

  • Work with colleagues to setup hardware and software on new and old PCs and laptops
  • Assisting with system upgrades and setting up new devices
  • Provide excellent customer service
  • Identify the need for system and equipment updates
  • To ensure adequate arrangements are in place for the security of data, systems and hardware
  • To respond, without delay, to client orders and IT needs and issues
  • To successfully complete relevant college training and demonstrate a commitment to continuous development
  • To demonstrate a willingness to work flexibly sometimes outside of core hours, in response to service demands
  • To manage time effectively and achieve targets and deadlines
  • To maintain an awareness of new and innovative technologies
  • To perform such other tasks as may reasonably be required by the company Directors
  • To carry out all duties in accordance with the company Equal Opportunities Policy

What training will the apprentice take and what qualification will the apprentice get at the end?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
  • Prioritise systems support tasks and monitor and maintaining system performance
  • Maintain regulatory, legal and professional standards
  • Support the information systems needs for your business
  • L3 National Certificate

What is the expected career progression after this apprenticeship?

The role offers a permanent role upon completion of the apprenticeship depending on performance.

Requirements and prospects

Desired skills and personal qualities

Team working, IT literate, Excellent communication skills, Demonstrate initiative, Reliable, Trustworthy, Enthusiastic

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

Cybist Online is a Northampton based IT company, we specialise in refurbishing and selling a wide variety of IT products online, mostly through Amazon.uk, but also European Amazon channels and eBay. We have a small and friendly team of people who work in IT production or general admin. We are enthusiastic and committed to the business, but also able to have a laugh and a joke through the day, it’s a challenging and engaging work environment! Our No 1 priority is to provide each and every customer with top quality services and consistently excellent results. Deliveries to customers are made swiftly and generally next day by utilising Amazon’s sales, distribution and delivery networks.

Employer

Cybist Online

Address

Mobbs Miller House

Christchurch Road

Northampton

NN1 5LN

Contact

Millie Dorsett

millie.dorsett@estio.co.uk

0113 3500 333

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Training

Training provider

ESTIO TRAINING LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

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