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IT Engineer Apprentice (RM Cutis & Co , Halstead) RM Cutis & Co

Estio Training have an exciting new opportunity for an IT Engineer with RM Curtis, a food and beverage Organisation based in Halstead, Essex.

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Closing date: 17 Oct 2022

Apprenticeship summary

  • Annual wage


    £12,580.00 to £14,522.00

  • Working week

    Monday to Friday. 9am to 5pm.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    24 Oct 2022

  • Date posted

    18 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Providing the 1st line technical support to telephone requests, email requests and on-site requests from users. This includes both the UK sites and international sites.
  • Application support to ensure our users are leveraging the in-house systems to their full potential.
  • Troubleshooting hardware and software issues and escalating or remediating as required.
  • Maintenance and documentation of the in-house systems.
  • Manage user requests for software downloads or installations.
  • Maintenance of existing systems, troubleshooting issues with performance.
  • Liaising with the external IT partner for escalations and new system rollouts.
  • Managing tickets in the service desktop platform, Jira.
  • Configuring and rolling out devices to new, and pre-existing, staff.

What training will the apprentice take and what qualification will the apprentice get at the end?

Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:

  • Efficiently operate and control your ICT infrastructure – physical or virtual hardware, software, network services and data storage.
  • Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components.
  • Prioritise systems support tasks and monitor and maintaining system performance.
  • Maintain regulatory, legal and professional standards.
  • Support the information systems needs for your business.
  • L3 National Certificate.

What is the expected career progression after this apprenticeship?

The role offers long term security and the opportunity to progress into a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Passion for IT or technology, Methodological and organised, Willingness to be flexible


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent maths (Grade A*-C/9-4 or equivalent) Essential

Things to consider

Driving will be preferable.

About the employer

Curtis is one of the leading UK suppliers of dried ingredients including Edible Nuts, Dried Fruit, and Seeds. Our brands include Snacking Essentials, Funtime Fruits and the Curtis Original ranges. We develop private label ranges for high street retail as well as supplying raw ingredients to manufacturers across Europe.


RM Cutis & Co


10-12 Second Avenue




Nabila Lotfy

0113 3500 333

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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