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Reception & Admin Apprentice CARE FOR FEET LTD

Care For Feet are pleased to offer a fantastic opportunity to join our growing customer focussed podiatry practice. If you're interested in healthcare admin & customer service, then this is the ideal opportunity for you! In return you will receive excellent personalised training, support, and development with the possibility of a rewarding career.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023

Apprenticeship summary

  • Annual wage

    £9,379.50

    Actual wage will be agreed on appointment and will take into account any prior experience or academic achievement.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Full time: 9am–5pm, Mon-Fri. 37.5 hours per week. Your working hours will include time spent in college and completing off-the-job training.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    27 Feb 2023

  • Date posted

    17 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000078235

  • Positions

    1 available

What will the apprentice be doing?

Full training and support will be provided throughout your employment, and we are keen to retain our employees by offering a clear structure for growth within the business.

Responsibilities will include:

  • Management of confidential information
  • Telephony – receiving and making calls
  • Supporting Podiatrists with admin tasks
  • Answering emails
  • Greeting patients & Reception Duties
  • Following compliance procedures and Healthcare Guidelines
  • Checking weekly calendars and diary management
  • General office/clinic tidying and cleaning
  • Using Cloud Storage & Online administration system
  • Stock-taking Packing and Posting online sales orders
  • Product knowledge, features, and benefits - sale of products on the reception desk
  • All other admin duties as and when required

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner apprenticeship standard, which includes work-based and off-the-job training. 

 

 

What is the expected career progression after this apprenticeship?

Excellent potential for permanent employment upon completion and progression to a level 3 course. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Logical, Team working, Patience, Time Management

Qualifications

GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential
A Level or equivalent Business (Grade Pass or above) Desired

Things to consider

We have a professional dress code at Care For Feet, but no uniform is provided. Transport links are not great between the clinics so a driving licence and access to a vehicle is preferable but not essential.

About the employer

Established in 2013 Care For Feet provides Podiatry services across the High Peak area with 4 Podiatrists and 3 clinics based in Bakewell, Buxton, and Chapel-en-le-Frith. Care For Feet is a family run business owned and directed by Jo and Lee Lambourne who both reside in Chapel en le Frith. We are an ambitious business with aspirations to grow our clinical sites either through acquisition or franchise and to expand our eCommerce store ensuring the continued organic growth of our business by embracing technology and offering alternative therapies. Our business is very professional and run as an ‘Accredited Practice’ in compliance with the HCPC guidelines and College of Podiatry.

Employer

CARE FOR FEET LTD

Address

4 MARKET STREET

CHAPEL EN LE FRITH

HIGH PEAK

SK23 0HH

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Training

Training provider

UNIVERSITY OF DERBY

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

Please apply through Buxton & Leek College.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 Jan 2023