Surgery Reception and Administration Support Apprentice THE BUDSHEAD MEDICAL PRACTICE
A new and exciting opportunity for an enthusiastic and customer friendly candidate to become part of our Reception based administration support team as part of the Budshead Medical Practice.
Closing date: 10 Feb 2023
Apprenticeship summary
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Annual wage
£8,754.20
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday maximum 35 hours per week - 30 minutes unpaid lunch break (working times will be confirmed at interview)
Total hours per week: 35
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Expected duration
12 Months
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Possible start date
13 Feb 2023
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Date posted
31 Aug 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000077453
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Positions
1 available
What will the apprentice be doing?
We are looking for someone who is friendly, enthusiastic and ambitious, and would work well within a small and very busy customer-based team. Tasks will vary but could include:
- Assisting patients in the reception area, with face-to-face enquiries/support where necessary
- Assisting with patient telephone enquiries. liaising with other NHS/GP partners as necessary
- Booking routine medical appointments
- Support with administration tasks as necessary such as scanning documents, filing records, maintaining patient files etc.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Full Customer Service Practitioner Standard - Level 2
- On the Job training as necessary to support role development
- Off the Job training (College attendance) to support qualification requirements
- Employer will allocate dedicated training time to support qualification requirements
- Functional Skills support - Maths/English - if required
What is the expected career progression after this apprenticeship?
Possibility of future employment/progression opportunities upon successful completion of Level 2 qualification.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Mathematics (Grade A*/9 - C/4) Desired
Things to consider
About the employer
Employer
THE BUDSHEAD MEDICAL PRACTICE
Address
433 BUDSHEAD ROAD
PLYMOUTH
PL5 4DU
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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