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Apprentice Customer Service PANIC TRANSPORT (CONTRACTS) LIMITED

This is an ideal opportunity for individuals seeking a career in Customer Care. You will gain working experience along with a recognised qualification

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Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage

    £10,500.00

  • Working week

    Working hours will be Monday to Friday, 8 hours per day between the hours of 08:00 - 17:00

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    03 Oct 2022

  • Date posted

    15 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000077266

  • Positions

    1 available

What will the apprentice be doing?

  • Answering customers queries
  • Partnering with customers to ensure delivery of excellent customer service
  • Liasing with teams within the company to provide a good customer experience

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will gain a level 2 in Customer Care
  • Training will be provided remotely along with internal support from your mentor
  • Training will be delivered in modules supported remotely by your course tutor

What is the expected career progression after this apprenticeship?

  • Following successful completion of the apprenticeship you will join the customer care team on a permanent basis

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Logical, Team working, Initiative, Patience

Qualifications

GCSE or equivalent English and Maths (Grade C/4) Desired

Things to consider

Applicants must enjoy working within a team

About the employer

Panic Transport is on of 13 members of the Kinaxia logistics group of families specialising in Transport and Warehousing. The Warehouse based in Dirft is a new facility utilising all modern machinery for effective storage management systems

Employer

PANIC TRANSPORT (CONTRACTS) LIMITED

Address

Europark A5 Watling Street Clifton Upon Dunsmore

Rugby

CV23 0AL

Contact

Carol Chapman

carol.chapman@kinaxia.co.uk

01953715524

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Training

Training provider

MANTRA LEARNING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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