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Apprentice Retail Assistant - Wickes - Salisbury JD SPORTS FASHION PLC

We are on a mission to help the nation feel house proud, by providing a brilliant customer experience through our digitally led service model. This could be through anything from helping to choose a single paintbrush up to a full Kitchen or Bathroom.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Mar 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Shifts to be confirmed

    Total hours per week: 30

  • Expected duration

    15 Weeks

  • Possible start date

    13 Apr 2023

  • Date posted

    11 Aug 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Within this role you will learn how to operate the checkouts, merchandise the store, process our industry leading click & collect service and we’ll also provide you with the opportunity to work on your sales and customer service skills by talking to our valued customers . No one day is the same as the next in store life, but here are a few pointers on what to expect: ● Our success is built on delivering a digitally led service to our customers, so the key thing is to be Approachable, Curious & Resourceful at all times. This means putting the customer at the heart of everything we do. ● We’ll train you on our systems so that you’re able to assist our customers in identifying products, providing product information and offering advice on the products that best meet their requirements. ● We’ll show you how to operate our checkouts and be able to process transactions for credit/debit card and cash payments for product purchase. You will handle refunds or exchanges for product returns and correctly process any discounts in line with company process and procedures. ● Safety is at the forefront of everything we do, so safety training will also form a key part of your time with us. Whilst you’re working in the store, your aim will be to ensure that our standards never slip by helping to maintain a tidy and safe working environment.

What training will the apprentice take and what qualification will the apprentice get at the end?

Retailer level 2 qualification including Functional Skills in Maths and English if required

What is the expected career progression after this apprenticeship?

Possible Position/Apprenticeship

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Communication skills, Friendly


GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

The Wickes name goes as far back as 1854, when Henry Dunn Wickes and his brother started a modest operation in the local lumber business in Michigan, USA. Wickes as we recognise it today really started in the 1950s American property boom, with the creation of a one-stop-shop selling builders a full range of construction products at prices often lower than local yards and merchants.




Bourne Retail Park, Hatches Ln


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Training provider


Apprenticeship standard


Level 2 (GCSE)

Employer's Application Instructions

Please click on the link below to apply

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Mar 2023