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Customer Service & Administration Apprentice MEANDMYBUILDER LTD

We are looking for an Office Administrator/Customer Service Rep to cover the office administration for domestic building projects. We are looking for the right candidate to be proactive and prepared to take ownership of the role, bringing new ideas and fresh thinking.

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Closing date: 09 Nov 2022

Apprenticeship summary

  • Annual wage



  • Working week

    Monday to Friday from 8am to 5pm

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    10 Nov 2022

  • Date posted

    10 Aug 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Work closely with and assist the Company Director with day to day activities 
  • Taking client calls, dealing with emails and enquiries 
  • Using CRM, logging enquiries and scheduling client follow ups 
  • Using Admin systems and general ad hoc administration 
  • Preparing invoices, processing sales invoices, receipts and payments 
  • Regularly updating cost trackers for several projects 

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will study a L2 Customer Service Practitioner Standard. This will be aided by an assessor who will carry out all assessments as work-based learning within the workplace.

What is the expected career progression after this apprenticeship?

Progression opportunities include taking on more responsibilities and a wider role as well as taking a higher level qualification.

Requirements and prospects

Desired skills and personal qualities

IT skills, Organisation skills


GCSE or equivalent Maths and English (Grade 4) Desired

About the employer

Milestone Builders are a rapidly growing business based in Sheffield. We help families transform their homes with outstanding renovations from kitchens to loft conversions and home extensions. We strive to make the whole process stress free, enjoyable, and exciting for our clients.




15 Paternoster Row

Sheffield City Centre


S1 2BX

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Training provider



Amanda Bambrough-Smith


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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