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Are looking to kick start your career in IT with a supportive employer? If you have a passion for IT, an interest in troubleshooting and great communication skills, this role could be ideal for you. PETA are proud to be working with Medhurst Communications to support them with the recruitment and training of a new IT Support Apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2022

Apprenticeship summary

  • Annual wage


    The salary will start at £12,000-£13,000 for the first year and then rise to minimum wage based of age for the remainder of the apprenticeship.

  • Working week

    Monday-Friday 09:00-17:30.

    Total hours per week: 40.0

  • Expected duration

    22 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    10 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Joining the team as an IT Support Apprentice, you will learn:

  • How to provide IT support on both hardware and software including desktop PCs, mobile devices, audio visual and networking equipment
  • How to maintain and troubleshoot IT equipment
  • How to identify and resolve technical problems

What training will the apprentice take and what qualification will the apprentice get at the end?

As an IT Support Apprentice, you will be studying towards a level 3 ICT Support Technician apprenticeship. This apprenticeship is 22 months in length and will involve ongoing onsite training and mentoring from the Medhurst team combined with 25 days of off the job training at the PETA training centre in Cosham.

What is the expected career progression after this apprenticeship?

There is potential for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Problem solving skills, Logical, Motivated, Genuine interest in IT, PC & Laptop hardware knowledge, PC & Laptop software knowledge, Basic network troubleshooting, Ability to prioritise workload, Manage time effectively, Networking Concepts knowledge, Knowledge of Microsoft OS


GCSE or equivalent English (Grade A*-C/4-9 or level 2 equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/4-9 or level 2 equivalent) Essential
BTEC or equivalent IT (Grade Pass or above) Desired

Things to consider

Benefits: 23 days holiday plus + Bank holidays. Pension scheme. Great career progression opportunities. Training towards completion of L3 Support Technician apprenticeship. Hand-on training across various projects. Free car park. A driving licence will be beneficial. We would encourage early submissions of applications, as these will be considered on receipt and suitable candidates invited for interview. We reserve the right to withdraw the advertisement early if the vacancy is filled before the closing date.

About the employer

Why choose an apprenticeship with Medhurst? Medhurst Communications have been successfully recruiting and supporting apprentices to kick start their careers for over 10 years. Medhurst Communications are committed to providing an extensive programme of training to help apprentices to learn how to deliver first class IT support. Since 1986, Medhurst have been making IT work for education and business clients. Their offices in Hampshire and Cheshire deliver cost effective and flexible IT solutions and services to meet the individual needs of over 500 education and commercial customers. Their mission is simple – to take away the burden of IT management to enable their clients to focus on their core business. Medhurst Communications put their staff at the heart of everything they do and believe this is why their organisation is so successful. If this sounds like the ideal place for you to start your IT career, APPLY today for the role of IT Support Technician Apprentice.




Jacobs Gutter Lane



SO40 9FT

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

Once you have applied for this apprenticeship, you will receive an email with an application form on that you will need to complete. Please monitor your inbox (and spam / junk folder) for this email and complete the form as soon as possible. We look forward to receiving your application!

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Sep 2022