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Apprentice Administrator MEARS GROUP PLC

This role is perfect to kick start a career in a business environment, working as part of a dedicated team. Do you want that to be with a company rated within the Sunday Times 25 Best Big Companies to work for? Then a Mears Group Apprenticeship could be the answer you've been looking for.

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Closing date: 07 Oct 2022

Apprenticeship summary

  • Annual wage


    16 Year old £5.12 17 year old £5.95 18 Year old £7.10 18 year old with NVQ L2 £8.06     19 to 20 £8.72 21 to 22 £9.55 23 and over £9.88

  • Working week

    Monday to Friday 9am to 5pm.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    10 Oct 2022

  • Date posted

    03 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The day-to-day reporting line is through the Line Manager, with additional support through appointed mentor. The job role will include a close working relationship with colleagues, customers, clients and the communities in which we work.

You will learn ‘on the job’ and get paid whilst gaining valuable work experience.

Support the administration process to ensure the accurate and timely recording and response to all client, service user and company communication.
Support the provision of administrative duties to all functions within the regional team.
Support processes of requisitions and documents to ensure information on the system is accurate and up to date.
Ensure the customer experience is central to all activities ensuring tasks are completed within agreed timeframes.
Work collaboratively and proactively with the regional teams to ensure client, customer and service users receive an exceptional service.
Ensure all records and IT data on systems is accurate and meets contractual requirements. 
Operate the AASC Quality Management Systems and ensure full compliance with all legal and regulatory requirements relating to the contract
Ensure the efficient running of workload within the function providing maximum support to the team
Carry out data input of various documentation in a timely and accurate manner.
Have an awareness of both internal and external customers, communicating via telephone and email in a professional manner at all times.
Have a full and current working knowledge of general administration work so as to be able to support the team as required.
We are looking for someone who seeks out challenges or new responsibilities and shows flexibility when priorities change. Can you show initiative, commitment, and perseverance? You could be the future of Mears.

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will work towards a Business administrator, Level: 3 apprenticeship standard, this will be a blended delivery a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

What is the expected career progression after this apprenticeship?

Possibility of an employment contract on completion of the apprenticeship, for the right candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Team working


GCSE or equivalent English (Grade 4/C or above) Desired
GCSE or equivalent maths (Grade 4/C or above) Desired

Things to consider

As a Mears apprentice you can benefit from: 25 days a year holiday Mears Rewards where you can get discounts from numerous companies, Annual corporate fun days in locations such as Alton Towers and Drayton Manor, Cycle to Work Scheme, NUS Apprenticeship card

About the employer

Mears Group plc is a housing and social care provider. It repairs and maintains over 700,000 social homes across the UK. We provide and manage 17,000 homes for local and central Government and are also responsible for keeping 750,000 social housing homes in the UK in good repair. Mears has 5000+ employees and a footprint across the country. At Mears, we look for people who share our values, along with our commitment to making a positive difference to people’s homes, lives and communities.




Travis Perkins Norwich North

24 Weston Road



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Training provider



Steven Vasiliou


Apprenticeship standard

Business administrator

Level 3 (A level)

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