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Fantastic opportunity! Customer service Level 2 apprenticeship BLUEBELLS INCORPORATED LIMITED

Fantastic opportunity to join a great team of professionals and train in a level 2 customer service apprenticeship. Based in Birmingham’s exclusive jewellery quarter Bluebells Incorporated Ltd is a small friendly recruitment agency with a big difference. Bluebells is very much customer focused and have a transparent operating policy.

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Closing date: 05 Sep 2022

Apprenticeship summary

  • Annual wage

    £7,503.60

    Bonus structure to be discussed at interview

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 09.30 to 16.30 with 1 hours lunch

    Total hours per week: 30.0

  • Expected duration

    12 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    03 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000073066

  • Positions

    3 available

What will the apprentice be doing?

Apprentices will learn the skills, knowledge and behaviours required to:

  • Deal with enquiries,
  • Answering calls
  • Sending emails
  • Sales calls (warm leads)
  • Updating company database.

 

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer service apprenticeship

level 2 diploma  

On site training with the company and assessor will come into review training in company

What is the expected career progression after this apprenticeship?

Full time progressive role within the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Math and English (Grade 4/C) Desired

Things to consider

The successful candidate could be offered a permanent position within the business upon completion of the apprenticeship program, and proceed to grow and develop their career with Bluebell Inc Ltd

About the employer

Based in Birmingham’s exclusive jewellery quarter Bluebells Inc Ltd is a small friendly recruitment agency with a big difference. Bluebells as very much customer focused and have a transparent operating policy. Established for over 7 years this company has thrived and gone from strength to strength

Employer

BLUEBELLS INCORPORATED LIMITED

Address

21-22 VYSE STREET

HOCKLEY

BIRMINGHAM

B18 6LE

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Training

Training provider

JUNIPER TRAINING LIMITED

Contact

Melanie Newman

melanie.newman@junipertraining.co.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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