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IT Support Engineer Apprentice CRAYON LTD

We are now looking for an eager candidate to join us as an apprentice.  You will have the opportunity to gain valuable skills, knowledge and experience as you complete a Level 3 IT Azure Cloud Support Specialist Apprenticeship.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Aug 2022

Apprenticeship summary

  • Annual wage

    £17,000.00

  • Working week

    Monday-Friday on rota, following shift patterns of either: 8.00am – 4.30pm, 9.00am – 5.30pm or 9.30am – 6.00pm.

    Total hours per week: 37.5

  • Expected duration

    16 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    02 Aug 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000072557

  • Positions

    5 available

What will the apprentice be doing?

  • Logging support calls via telephone and email
  • Work in collaboration with members of the sales and wider services team on project work
  • Resolving 1st line incidents and requests
  • Triage of support tickets
  • Daily weekly system checks

What training will the apprentice take and what qualification will the apprentice get at the end?

The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.

This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.

QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Learn on-premise and cloud-enabled technologies and services
  • Learn technical content that aligns to and is relevant to employers and the market
  • Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
  • Get an introduction to Windows, Linux and PowerShell

What is the expected career progression after this apprenticeship?

92% of QA Apprentices secure full-time employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Problem solving skills, Presentation skills, Interest in Cloud technologies, Multitasking skills

Qualifications

GCSE or equivalent 3 of any subject (Grade 4+ (A - C)) Essential
GCSE or equivalent Maths & English (Grade 3+ (D or above)) Essential

Things to consider

Important Information:  QA’s apprenticeships are funded by the Education & Skills Funding Agency (ESFA), an executive agency of the Department for Education. To be eligible for a Government funded apprenticeship you must have lived in the UK or European Economic Area (EEA) for the last 3 consecutive years.

About the employer

We help clients select the best solutions for their business needs and budget to thrive and innovate with software, cloud, data, and AI.   We have a great culture and a ‘people first’ mindset here at Crayon and as much as we want the right fit for the business, we also need to be the right fit for you.  A large part of this is in the form of rewarding everyone and most importantly, having fun! We are based in a modern office in Wooburn Green which includes perks such as a free Starbucks hot drink station, pool and foosball tables, snack vending machine, free soft drink fridge, breakfast foods provided (bread, cereal) and pastries once a week.

Employer

CRAYON LTD

Address

CRAYON HOUSE

MERCURY PARK

WOOBURN GREEN

HP10 0HH

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Training

Training provider

QA LIMITED

Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 16 Aug 2022