Kia Parts Advisor Apprentice HUMMING BIRD MOTORS PLC
Would you like a career in the automotive industry as a Parts Advisor, working for Kia, a dynamic and exciting brand whose company ethos is 'Family like Care'? Duties will include liaising with customer, suppliers and mechanics to order car parts.
Closing date: 31 Aug 2022
Apprenticeship summary
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Annual wage
£10,004.80
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday 8.30am - 5.00pm
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
05 Sep 2022
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Date posted
02 Aug 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000072382
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Positions
1 available
What will the apprentice be doing?
Hummingbird Motors are currently seeking a Parts Advisor Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
- Working with customers to meet their requirements and giving advice on additional parts and services
- Matching orders against stock items and sourcing parts, while offering competitive prices
- Working as a team and independently to reach set goals and KPIs
- Delivering fantastic customer service while remaining efficient and focused on your tasks
- Incoming and outgoing call handling, face-to-face transactions and IT-based communications
- Managing goods in and out
- Working with suppliers, placing orders or returns and processing paperwork accurately
- Working to a high level of customer service at all times and remain courteous and police to customers
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner apprenticeship standard.
Service Advisor, Intermediate Apprenticeship (1 year).
Standard training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Kia off-the-job training including certification to 'Silver' level Service Advisor
Regular in dealer review and assessment visits
Functional skills if needed
Hummingbird Motors are currently seeking a Parts Advisor Apprentice to join their dealership. This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions and IT-based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Working to a high level of customer service at all times and remain courteous and police to customers
What is the expected career progression after this apprenticeship?
Possible permanent position on the completion of the apprenticeship.
On completion of the apprenticeship the average salary of a parts and service advisor is anywhere between 22k-28k.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4) Essential
About the employer
Employer
HUMMING BIRD MOTORS PLC
http://dealers.kia.co.uk/hummingbirdkia/
Address
363 EDGWARE ROAD
THE HYDE
LONDON
NW9 6AF
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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