Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Administration Apprentice CELESTRA LIMITED

During this apprenticeship, you will develop your knowledge of the business principles, laws, and regulations to enable them to meet stakeholder needs and expectations. This includes: communicating effectively with all stakeholders in a business environment; managing resources in line with an organisation’s core values and business principles.

Sign in to apply

Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8:30am to 5:30pm! With an hour lunch break.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    30 Aug 2022

  • Date posted

    5 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

What will a normal day look like for a Business Administration Apprentice at Celestra:    

You will spread your time across several departments within the business including, Support, Projects, HR & Central Administration


✩              Processing documentation incoming and outgoing

✩           Dealing with internal / external telephone enquiries

✩           Entry of accurate data into customers bespoke database

✩           Extracting of data from systems and prepare and present findings and analysis in reports.

✩           Use of bespoke systems and other internal systems, including Microsoft Word and Excel

✩           End of day / weekly reporting including fulfilling KPI’s.

✩           Work with functional colleagues to ensure the effective operation of the department.

✩           Undertake any other duties as reasonably required to ensure the successful operation of the group.

✩           Maintenance and championing of excellence in customer service always, with a commitment to getting things correctly done first time

✩           Ensuring that all incoming communications from stakeholders are handled quickly and efficiently, escalating any issues where necessary

✩           Effective logging and management of all jobs onto the service management system, ensuring that all relevant information is obtained and recorded

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Admin Level 3

Full on-the-job training and support will be provided to enable the successful applicant to undertake the full range of duties required of the role. All apprentices are required to complete and evidence 20% of the job learning whilst on their apprenticeship.

Our Level 3 Business Administrator apprenticeship standard consists of the following:

Functional Skills in Literacy and Numeracy Level 2
End-Point Assessment (EPA) conducted by an external provider (Presentation or project, interview and knowledge test)

What is the expected career progression after this apprenticeship?

Full time position with the employer and progression for the right candidate when you have successfully completed the apprenticeship. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Patience


GCSE or equivalent English (Grade 4-8/A-C) Essential
GCSE or equivalent Maths (Grade 4-8/A-C) Essential

About the employer

At Celestra we provide our clients with the services they need with forward-thinking expertise that develops, implements, and supports innovative and essential technologies. Driving big brands in Hospitality and Retail forward in the digital era, this is what we do! Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients’ teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. Our clients are investing more and more into the latest technologies driven by the need to deliver an enriched customer experience. No matter the scale or location, we help our clients deliver the right solution with our ability to deploy and install working systems and the infrastructure behind them. The best part of working with Celestra is knowing that whatever the challenge, we will always find the best solution to fit, this is how we serve star solutions.




1-5 James Way



You must have JavaScript enabled to view a map of the location


Training provider



Amrit Chahal


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.