Prescriptions Clerk Apprentice LATHAM HOUSE MEDICAL PRACTICE
Working as a member of the prescriptions team in our Medical Practice in Melton Mowbray, alongside the practice pharmacists to support the delivery of a high-quality repeat and acute prescription service to patients, carers and others visiting and/or otherwise contacting the department.
Closing date: 19 Aug 2022
Apprenticeship summary
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Annual wage
£9,379.50
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
08:30-17:00 (1 hour lunch)
Total hours per week: 37.5
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Expected duration
15 Months
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Possible start date
29 Aug 2022
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Date posted
03 Aug 2022
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000072300
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Positions
1 available
What will the apprentice be doing?
- Adhere to current practice standard operating procedures and protocols regarding the processing of prescriptions
- Receive and transfer prescriptions
- Collect repeat prescription requests from the appropriate post points
- Process prescription requests from repeat, secondary care and as per GP request
- Deal with patient enquiries both face to face, via tasks and over the telephone; explain procedures to new patients; ensure all required documentation is completed
- Respond promptly and appropriately to patient needs e.g. queues, confusion, sickness, calling for help as and when required to do so
- Ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook
- Dispose of patient returned, unused medicines and sharps bin returns
- Ensure that the department is kept clean to maintain a high level of hygiene and that all equipment is in good working order
- Monitor refrigerator temperature and report any anomalies
- Use the practice clinical system (SystmOne) to process and record information in an accurate and timely fashion in accordance with practice policies and procedures
What training will the apprentice take and what qualification will the apprentice get at the end?
- L2 Apprenticeship Standard in Customer Service Practitioner
- Functional Skills Level 2 in English and maths (if required)
End-Point Assessment (EPA)
- Apprentice showcase
- Practical observation
- Professional discussion underpinned by portfolio
Delivery Method
- Online portfolio to update with learning and development completed onsite
- Diarised visits from dedicated Trainer/Assessor
- Attendance to Loughborough College for Functional Skills (if required)
What is the expected career progression after this apprenticeship?
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C or above) Essential
Things to consider
About the employer
Employer
LATHAM HOUSE MEDICAL PRACTICE
Address
SAGE CROSS ST
MELTON MOWBRAY
LEICS
LE13 1NX
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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