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Apprentice Hospitality Team Member DRIVE BY COFFEE LIMITED

Catch22 and Drive By Coffee are partnering up to offer two exciting apprenticeships (Production chef and Hospitality team member). If you're looking for a passionate start-up business, where you can dive right in, learn new skills and develop as an individual, this is the role for you!

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Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage

    £9,360.00

    Base rate of £6 at 30 hours guaranteed a week. Will be opportunities for more hours, up to a maximum of 40 a week.

  • Working week

    Work week consists of Monday to Saturday, with one day off during the week, and sundays off. Shifts will be between 8am and 6pm.

    Total hours per week: 30.0

  • Expected duration

    15 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    01 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000072252

  • Positions

    1 available

What will the apprentice be doing?

As a Hospitality Team Member, you will pick up all the essential skills required to work in any professional Hospitality business, from hotels to restaurants. Your daily responsibilities will include, but not be limited to:

  • Serving customers food prepared by the kitchen staff and drinks.
  • Preparing beverages such as hot coffee.
  • Relaying information through the team, including orders to kitchen staff.
  • Maintaining a safe and clean working environment, this includes things such as sweeping, wiping down surfaces and cleaning when customers leave.
  • Handling customer issues and complaints in a professional and timely manner. 
  • Maintaining a professional image and role model appearance consistenly, you will be the first point of contact for all customers.
  • Assisting with stock management and rotation. 
  • Taking reservations for customers.
  • Assisting with administrative duties and paperwork where necassary. 

While the majority of your tasks will be carried out and focused around serving customers and front of house work, you will ocassionally be required to carry out other tasks, such as assisting with deliveries. 

What training will the apprentice take and what qualification will the apprentice get at the end?

Utilising a range of teaching and coaching methods, our trainers will deliver masterclasses, webinars and support you on an individual basis throughout your learning journey.
Alongside your core programme of hospitality knowledge. customer service and first line management, you will also select a specialist route based around your specific business.
Across eleven specialist functions, we will tailor the programme to your specific business needs, to deliver a personalised experience that will support you to become a true expert in your role.
This opportunity will result in you working towards a level 2 Hospitality Team Member qualification, alongside your functional skills (Maths and English) if required. 

What is the expected career progression after this apprenticeship?

Potential for permenant contracts and progression to higher level chefs once candidates complete their course.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Logical, Team working, Creative, Initiative

Qualifications

GCSE or equivalent English and Maths (Grade 4 / C or above) Desired

Things to consider

MUST BE WILLING TO WORK WITH ALL TYPES OF FOOD: Fish, Meat, Vegetables and Dairy products are all served regularly, you must be comfortable learning to handle and prepare all these types of food. There will be discounted food on site, company outings quarterly, as well as more employee incentives as the company grows and expands.

About the employer

Drive By Coffee is a new start up based in Doncaster. With a focus on sustainability without compromise, we offer a fantastic range of foods and drinks, all ethically sourced, while never loosing the quality and passion put into preparing them. As a newly established company, the team is what you make it, where everyone is pushed to drive each other to be better and work harder! Hard work doesn't go un-noticed and everyone is passionate about providing the best service they can.

Employer

DRIVE BY COFFEE LIMITED

Address

27 Market Place

Doncaster

DN1 1NE

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Training

Training provider

CATCH 22 CHARITY LIMITED

Contact

Dmytrij Lymar

dmytrij.lymar@catch-22.org.uk

Apprenticeship standard

Hospitality team member

Level 2 (GCSE)


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