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Apprentice Hospitality Team Member H S Thirsk & Son

Catch22 are delighted to be recruiting on behalf of the Feathers Hotel in Pocklington, York. This is a wonderful opportunity for someone to join a professional and passionate team. You will learn all aspects of the hotel business, including the restaurant, housekeeping and reception.

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Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Sunday on a rota basis TBC.

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    01 Aug 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Day to day operations front of house
  • To assist in training procedures
  • Assist with rotas and holidays
  • Assist with creating menu’s on the epos system
  • Liaising with colleagues to instigate better work procedures
  • Maintain consistent food standards and quality of service
  • Ensure wastage is kept to a minimum
  • Undertake guest bookings and liaise with departments so guests have an outstanding experience
  • Ensure the delivery of exceptional Front of House service.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will be working towards the Hospitality Team Member Level 2 Apprenticeship Standard over a training duration of 12 months and a further 3 months for final exam preparations (your End-Point Assessment)
  • You will have your own Catch22 Trainer who will deliver face to face as well as remote sessions via Teams and will be available to support you at all times.

This will lead to a level 2 Hospitality Team Member qualification.

What is the expected career progression after this apprenticeship?

The successful candidate will be offered opportunities to progress within the business, such as promotion to Supervisor and then management positions. We will provide training to achieve this for the ideal candidate.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English and Maths (Grade 4 or above) Desired

Things to consider

Tips are shared We also review pay levels on a regular basis for those who demonstrate dedication and who go the extra mile We will also be looking to assist in the purchase of equipment necessary for the role

About the employer

The Feathers Hotel is a 30 bedroom hotel located in the centre of Pocklington East Yorkshire. The Feathers offers a traditional menu with specials from time to time. We also cater for weddings and other such functions throughout the year. Stamfords is our sister restaurant which specialise in steak fish and game dishes as well as Tapas through the summer.


H S Thirsk & Son





YO42 2AH

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Training provider



Dmytrij Lymar


Apprenticeship standard

Hospitality team member

Level 2 (GCSE)

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