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Apprentice Administration Assistant (Whitby Harbour) Scarborough Borough Council

Applications are invited for an apprentice administration post within the Whitby Harbour Office. Whitby Harbour has existed in various forms since the early 1300’s and continues to be a busy and prosperous port with large fishing and leisure fleets whilst being the centre of the bustling town of Whitby.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 8.30 - 5.00pm. Working within the Council's Flexible Working Scheme

    Total hours per week: 37

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    01 Aug 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

1.  Undertake general reception duties including telephone and face-to-face interaction with the public.  Advising customers of harbour policies and procedures.

2.   Typing and filing of correspondence, reports etc., including maintenance of filing system.  Opening, distribution and despatch of mail etc, raising and processing of purchase orders including payment of invoices and raising of invoices for customers to the harbour.     

3.  Carry out duties associated with the monitoring and recording of all fishing vessel landings and corresponding income recovery.

4.   Correspondence in association with vessel insurances and berthing contracts.

5.    Perform clerical duties to support the Ports Business Manager including provision of office resources and collation of relevant performance indicator information etc

6.    Administrative tasks associated with customers, visiting craft and staff including the updating, maintenance and monitoring of harbour records/information, leave cards etc. 


What training will the apprentice take and what qualification will the apprentice get at the end?

You will be supported to a achieve a Level 3 - Business Support qualification.  The training will be predominently workplaced and will be provided by Craven College.    

What is the expected career progression after this apprenticeship?

Business Administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team developing, implementing, maintaining and improving administrative services.

On successful completion of your apprenticeship training you will continue in the permanent administrative post within the Harbour Office on a Scale 3. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative


GCSE or equivalent English (Grade 6) Desired

Things to consider

Applicants must be flexible adapting to the needs of the service. No two days are the same in this varied and exciting role which will challenge the successful candidate in the unique and specialised environment of a busy harbour whilst supporting them to complete their apprenticeship and achieve a relevant qualification

About the employer

Scarborough Borough has three main towns: Scarborough, Whitby & Filey. Along with the surrounding villages and coastline, and the countryside of the North York Moors National Park, offer a quality of life that is hard to beat. Affordable housing, a wealth of investment and regeneration activity, and a whole host of leisure activities, coupled with our stunning natural environment and a strong sense of local heritage and pride, make the Yorkshire Coast a great place to live, work and play.


Scarborough Borough Council


Endeavour Wharf


YO21 1DN


Chris Burrows

01723 386606

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 17 Aug 2022