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Apprentice Receptionist BIG CREATIVE TRAINING LTD

We would like a business administration apprentice to support our Reception. The ideal candidate should have strong communication skills, both verbally and in written form and should be comfortable assisting people face to face.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 08.00 – 16.00hrs (1 hour lunch unpaid)

    Total hours per week: 35

  • Expected duration

    17 Months

  • Possible start date

    29 Aug 2022

  • Date posted

    7 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties include:

  • Ensuring reception operates efficiently and smoothly, dealing with callers and visitors in a courteous manner.
  • Answering and forwarding calls/emails across both campuses
  • Supporting the Facilities Manager in effective implementation of H&S and general day to day needs.
  • Supervising the communal areas, to ensure the facilities are in order and safe
  • Communicating and being a point of contact for contractors when need be.
  • Working alongside the student services and safeguarding teams on
  • Arbor and CPOMS.

What training will the apprentice take and what qualification will the apprentice get at the end?

We provide yearly internal training for all staff which is applicable to their role including:

  • Health and Safety
  • First Aid
  • Fire Warden
  • Safeguarding


Apprenticeship Programme:  Business Administrator
Level: 3
Duration: 15 months
Course Type: Apprenticeship Standard

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.

Units Covered:
The Apprenticeship programme is made up of different units.  Apprentices will be assessed on their knowledge, skills and behaviours throughout the apprenticeship and tracked online using an e-portfolio.

These are grouped into 3 themes which complement each other and are as follows:

1)    Core Business & Administration

2)    Managing Self & Personal Skills

3)    Using Resources & Achieving Results.


  • After each theme is complete, a Mock End Point Assessment is carried out to ensure apprentices are prepared for the End Point Assessment at the end of the programme.
  • After a minimum of 372 days and successful delivery of the programme, the end point assessment will take place. The end-point assessment is a synoptic assessment of the skills, behaviours and knowledge that have been developed throughout the apprenticeship.
  • End-Point Assessments will involve an independent assessor carrying out final assessments with the apprentice, to ensure that the competences and learning within the ‘Apprenticeship Standard’ have been met

Apprentices can achieve a pass, merit or distinction dependent on how well they perform in their End-Point Assessment.


What is the expected career progression after this apprenticeship?

Able to progress in many other areas within the organisation, depending on ability and interest.

Amazing external contacts within the creative industry for further prospects.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Non judgemental, Empathy, Positive attitude


GCSE or equivalent English (Grade 4 /C) Essential
GCSE or equivalent Maths (Grade 4 / C) Essential

Things to consider

We have two sites which are ten minutes’ walk apart. This role will require some time on both sites. Transport links are excellent for both sites

About the employer

This year Big Creative Academy opened its doors to our new £21m facilities. Designed to transform lives with an outstanding creative, health and wellbeing education offer, we are excited to be providing young creatives with this amazing space to develop their talents. With a 200-seater theatre, industry standard equipment, a dance studio, health and fitness suite, music and media studios, Big Creative Academy provides an exciting and innovative space to learn. Building on our relationships with high profile employers and industry ambassadors, we have launched a bespoke careers advice and guidance centre in the new Cafe Works, ensuring all students are planning, creating and progressing on to exciting careers in the creative industries. Our learners and their strength of character is celebrated by the Big Creative Academy, and we value their ambition. We drive it forward with a focus on wellbeing and character education underpinning everything we do and its delivered through a dedicated programme and series of workshops. Our focus on celebrating diversity, championing identify and our continued work as a DfE best practice school for LGBTQ+ and winner of the 2021 Sixth Form and Colleges Association’s Social Mobility award, means everyone can be themselves and fully immerse themselves in a creative environment. BCE MISSION // 97% vocational success rate for Academy students 78% of BCE apprentices progress into creative careers in London’s creative economy 100% achievement of our Level 3 Games Design students 74% of BCE Level 3 students progress to university Our teaching team are all industry professionals, bringing creative credibility into the classroom. This focus on creativity – combined with the top-notch skills you will learn on your course designed by University of the Arts, London – will set you apart from your competitors. Come join us and be part of something amazing! Your success is our success… I look forward to working with you. Sacha Corcoran, MBE Principal at Big Creative Academy Ofsted ’Good’ grades for all schools in the BCE group – Training, Academy and Big Creative Independent school Training students with disabilities and additional learning needs achieve to the same level as their peers Ofsted says there is an ‘outstanding culture of mutual respect between staff and student







E17 5QJ

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 25 Aug 2022