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Quality Assurance Apprentice PRINCE'S CONSULTANCY SERVICES LTD

We are now looking for a hard-working & dedicated apprentice to join our team. Within this role, you will have the opportunity to achieve a Level 3 Business Administrator qualification.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage

    £12,000.00

    Starting salary - £12,000 - £16,000 p.a. depending on experience.

  • Working week

    A typical day is 9.30am to 5.30pm on site with a 30min break for lunch. On audit day we need to attend site typically 8am to 4pm

    Total hours per week: 37.5

  • Expected duration

    21 Months

  • Possible start date

    02 Sep 2022

  • Date posted

    02 Aug 2022

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000072161

  • Positions

    1 available

What will the apprentice be doing?

We have an exciting opportunity for a trainee apprentice to be trained up by our Director to be either an administrator or a quality assurance consultant (and potentially health and safety too).

We aim to train one lucky candidate to work alongside the Director daily. This will consist of going to a different site every day across the country, mostly a vehicle dealership or vehicle repair such as:

  • Volkswagen
  • Audi
  • Skoda
  • Mercedes
  • BMW

To assist the client to implement key brand standards and pass manufacturer audits.

The role will consist of working in all departments of a Volkswagen/Audi/Skoda car/commercial vehicle dealership alongside the Director to ensure the site have the correct requirements in place to pass a brand standards audit. We work to a document which has all requirements listed.

Areas cover, quality checks of vehicles, customer complaints, customer feedback, job cards, sales, parts and aftersales core processes, tooling, calibration of equipment, quality policies, meeting minutes, housekeeping, point of sale materials, staff training and much more.

You will be fully involved in the day to day relationship, managing the delivery of audit requirements against an audit document.

You will be required to maintain clear project plans detailing specific requirements, delivery timelines and success criteria.

This is an extremely important role in the business and we touch every area of the business. The objective is that once trained you will go out to site independently and train clients in audit requirements and complete relevant documents.

You will be expected to take notes daily, meet deadlines and support the Director in moving the business forward by satisfying customer needs.

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Administrator Apprenticeship, to include:

  • Level 3 Diploma for Business Administrator
  • Level 2 Knowledge Component
  • Functional Skills (as required)
  • PLTS

What is the expected career progression after this apprenticeship?

We are looking to engage with someone who can start to grasp the core ideas of the company and grow in knowledge and confidence with a view to fully embrace the opportunities that the apprenticeship provides.

Once the apprenticeship has been completed we would hope to be able to offer the correct candidate a permanent position to continue to grow with the company and reach whatever stage of employment they choose.

  • Plenty of room to expand/diversify in this role and progress.
  • Full onsite training will be provided by the Director.
  • KPIs will be set to encourage your fast progression and financial renumeration.
  • Full training and support will be given.
  • There will be a three - five-year plan created to enable the successful candidate to become a Senior Consultant in future and train new staff.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Administrative skills, Initiative, Non judgemental, Patience, self motivated, Confident, Positive, Hardworking

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

There may be opportunity to work from home when not required to work on site, or in the Prince’s office. Ideally valid driving licence (or the ability to get to Hookwood office daily) Ideally, you will be a driver with access to your own vehicle (the role does require someone who is willing to travel) however, there is the option to travel with the Managing Director to site if you do not drive. Overnight stays will rarely be required but are always agreeable in advance. Potential to work weekends is available with additional pay; this will also always be agreed in advance.

About the employer

Prince's Consultancy Services Limited – a service for Health, Safety, Environment and Quality needs, Risk Assessment, Health & Safety Audits and Policies and Procedures. We predominantly work in the automotive and construction industries and assist companies to pass their brand or relevant industry audits and certifications such as Chas, FSC, Constructionline and Safecontractor. Prince’s specialise in providing an all-encompassing service to help to remove the burden from the on-site responsible persons and owners for health and safety and inform them of any changes in legislation and standards. Our objective is to ensure organisations are compliant with all relevant health and safety legislation and audit standards with minimal inconvenience and stress. Success is our only option.

Employer

PRINCE'S CONSULTANCY SERVICES LTD

Address

Hook End Lane

CM15 0HG

CM15 0HG

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Training

Training provider

ESSEX COUNTY COUNCIL

Contact

Leon Black

Leon.Black@essex.gov.uk

Apprenticeship standard

Business administrator

Level 3 (A level)


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