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Customer Service Apprentice RUSSELL AUTOMOTIVE CENTRE LTD

You will be part of their passionate and successful team of staff, who deliver end to end solutions. The role presents a great opportunity for progression as the company expands and a fantastic work environment. We pride ourselves on delivering an excellent service to our customers and we are very focused on the development of staff.

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Closing date: 23 Feb 2023

Apprenticeship summary

  • Annual wage

    £10,920.00

    Pension Scheme Hundreds of shopping discounts available on gift cards/ecard Ongoing training and development Long term career opportunities

  • Working week

    Monday to Friday 9am to 5pm

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    06 Mar 2023

  • Date posted

    01 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000072090

  • Positions

    1 available

What will the apprentice be doing?

  • Answering clients queries
  • Providing  required information to the clients by email
  • Providing general and specific information to clients
  • Other general admin duties

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner Standard
  • Functional Skills in Maths and English (if required)

What is the expected career progression after this apprenticeship?

The successful candidate can progress onto further training or into employment.


Requirements and prospects

Desired skills and personal qualities

Attention to detail, Customer care skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade C/4) Desired
GCSE or equivalent Maths (Grade C/4) Desired

About the employer

We are London’s leading independent Audi, Volkswagen, Seat, Skoda and Bentley specialists. We are a multi award-winning garage based in Kingsbury in North-West London. We have been Gold Award Winners as Independent Service Providers at the Audi Driver International event every year since 2008. We aim to offer excellent service and value for money to all our customers.

Employer

RUSSELL AUTOMOTIVE CENTRE LTD

Address

UNIT 15 KINGSBURY TRADING ESTATE

CHURCH LANE

LONDON

NW9 8AU

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Training

Training provider

FIRST RUNG LIMITED

Contact

Beverley Woodhouse

bwoodhouse@firstrung.org.uk

07805 980 150

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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