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Parts Advisor Apprenticeship - Lookers Vauxhall Birmingham LOOKERS PLC

This exciting apprenticeship programme is ideal for someone who enjoys engaging with people and wants to learn more about stock management, vehicle parts, maintenance, and repair. We’re seeking ambitious people who are keen to develop a long term career with an ambitious brand.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Sep 2022

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    For the first year, apprentices will be paid £6.50p/h. This will increase in the 2nd year.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday - a maximum of 40 hrs per week. Exact hours to be confirmed at interview stage.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    12 Sep 2022

  • Date posted

    01 Aug 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000072076

  • Positions

    1 available

What will the apprentice be doing?

The Apprenticeship Programme is geared toward training the right candidate to become a qualified Vehicle Parts Advisor. But what does a Vehicle Parts Advisor actually do?

The Vehicle Parts Advisor role varies slightly by the employer, based upon the specific needs of the location.

The below explanation is therefore a guide to support you in understanding what the role might entail.

Parts Advisors are also known as vehicle parts operatives. They are responsible for ordering, selling and managing stock control on a wide range of vehicle parts and accessories.

Duties may vary from employer to employer but will typically include:

- Advising customers on how to solve a problem with their vehicle
- Taking orders from customers both face to face and over the phone
- Maintaining an ordered stock room and finding parts from stock
- Raising invoices for parts sold
- Liaising with other members of staff
- Working alongside on-site Service Technicians to ensure they have the parts needed to complete their daily work

Customers may include members of the public, service departments of dealers, and garages.

What training will the apprentice take and what qualification will the apprentice get at the end?

Our Apprenticeship Programme is an excellent way of ensuring we have high-quality people working within our Dealer Network. We’re looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.

The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you’ll achieve a nationally recognised qualification.

We will support you to gain your Functional Skills, Core Skills in Scotland if you require them in Maths and English.

All our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry.

Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.

What is the expected career progression after this apprenticeship?

Depending on your chosen path, progression could include a Level 3 qualification, developing as a qualified parts advisor or progressing into other relevant roles.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working

Qualifications

GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Company History Lookers is an ever growing multi-franchise dealer group which represents 32 volume and premium car manufacturers throughout the UK and Ireland. Founded in Manchester in 1908 by John Looker, initially the company sold bicycles, parts, accessories and the occasional used car. In 1910 the business joined forces with a garage owner in Hardman Street in the centre of Manchester to create Lookers Ltd. Until the First World War Lookers Ltd was primarily a Ford dealer which thrived to such an extent that in 1911 the garage in Hardman Street had to be completely rebuilt to accommodate the business generated by the popular Ford cars. The business was appointed a distributor of Austin motor vehicles in 1918 and continued to grow throughout Lancashire and Cheshire through the acquisition of a number of garages. Lookers and Austin became very closely associated such that the slogan 'Lookers is Austin' lasted for many years. In 1929 John Looker retired. The business continued to prosper until WWII war started in 1939 when the Austin factory was committed to the war effort and there were hard times throughout the country. Large dealers had originally operated as Distributorships, and as well as supplying cars to their own retail customers, they supplied cars to retail dealers in their designated area. The first major acquisition occurred in the 1960s when the Group moved into Yorkshire. In 1973 the Group's headquarters were transferred from Hardman Street to Chester Road, and the Company became a listed Company on the London Stock Exchange, following which we moved to our current headquarters in Altrincham, Greater Manchester.

Employer

LOOKERS PLC

Address

Star Park South

Heartlands Parkway

Birmingham

B7 5AH

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Training

Training provider

CALEX UK LTD

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Sep 2022