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Customer Service/Administration Apprentice BROOKS LAW LTD

Working for a firm of solicitors based in Hessle, this is a fantastic opportunity to take the first steps of a career within a legal environment. This role offers good progression routes for the right person.

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage

    £8,754.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    30+ hours per week, full hours TBC

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    03 Sep 2022

  • Date posted

    31 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000071741

  • Positions

    1 available

What will the apprentice be doing?

· Cover the reception, answering the telephone and dealing with clients

· Assisting with photocopying

· Dealing with the post, including opening, distributing and franking outgoing mail

· Opening case files

· General typing duties

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

What is the expected career progression after this apprenticeship?

Excellent future prospects for the right candidate


Requirements and prospects

Desired skills and personal qualities

Organisation skills, Customer care skills, Problem solving skills, Administrative skills

Qualifications

GCSE or equivalent English and Maths (Grade 4/C +) Desired

About the employer

Jane Brooks Law was established in 2007 and is a modern company with traditional values. We are commited to providing dependable and friendly services tailored to our clients individual needs.

Employer

BROOKS LAW LTD

Address

6 Earls Court

Priory Park East Hessle

HU4 7DY

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Contact

Julie Curtis

Julie@mcarthurdean.co.uk

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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