Coronavirus (COVID-19): to find out how we can support you with your apprenticeship including if you have been affected by redundancy, read our updated information.

Business Administration Apprentice J W Hinks LLP

You will be working as part of the team at a highly respected Accountancy firm. You will be a key member of the team, providing vital support within a busy office dealing with a wide range of tasks supporting your colleagues and clients.

Sign in to apply

Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9.00am - 5.30pm with 1 hour for lunch

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    29 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The Role:

You will be primarily involved with multiple admin activities; you will also manage and collate company data and provide support to Reception.

Specifically, your role will involve:

  • Preparation of letters, reports and correspondence for both clients and colleagues
  • Photocopying, scanning, printing and downloading various documents on behalf of colleagues
  • Organise storage of documents and computer-based information
  • Maintain filing and other office systemsManaging the client database, data entry and compile information
  • Processing new business
  • Answering and directing phone calls and dealing with client queries
  • Meeting and greeting clients
  • Deal with incoming and outgoing post
  • Assists with ad hoc firm requests or any project related activities; event co-ordination etc

To be considered, you will need:

  • Proven work experience as an Administrator or within an office support role
  • Excellent customer service and the ability to build rapport and manage client relationships
  • Strong attention to detail and be able to problem solve
  • Good time management and planning skills
  • Strong working knowledge of Excel, Word, and other Microsoft Office programmes
  • It is essential that you are confident in dealing with colleagues, third parties and can work with total discretion

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Standard
  • Functional skills in Maths and English if required
  • Day courses with HOET

What is the expected career progression after this apprenticeship?

Full training will be given and there is scope within this role to progress and develop your knowledge and qualifications.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent Maths and English (Grade C/4) Essential

About the employer

JW Hinks was established in 1896 to provide businesses in and around Birmingham with a wide range of accountancy and business advisory services they could trust. Over our 125 year-long history, we have combined an innovative approach to accountancy with the best traditions that the industry has to offer. The result is a client-centric chartered accountancy and business advisory firm that is perfectly suited to today’s modern world.


J W Hinks LLP





B15 3BH

You must have JavaScript enabled to view a map of the location


Training provider



Emma Stead

01788 820132

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.