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Apple Repairs Bench Engineer Apprentice JIGSAW24 LIMITED

Jigsaw 24 are looking for an enthusiastic Apple Repairs Bench Engineer to join their friendly and dynamic team based in Nottingham. Throughout this Apprenticeship, you will develop the knowledge and skills required to deal with user queries and resolve faults in a helpdesk environment.

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Closing date: 19 Aug 2022

Apprenticeship summary

  • Annual wage


    Staff Benefits: - 26 days holiday - Health cover - WorkBYTRAM discounted travel scheme - Free on-site parking - Staff purchase scheme on Apple products - Unlimited coffee and tea facilities - Pension scheme

  • Working week

    Monday-Friday 09.00-17.30

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    22 Aug 2022

  • Date posted

    29 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?


  • Diagnosing and repairing faults across a full range of Apple hardware including the latest iPhones, iPads, and MacBook’s.
  • Attending training and exams to help you gain Apple certified qualifications.
  • Configuring Apple products; learning about the software installed on devices and how our various teams manage it.





What training will the apprentice take and what qualification will the apprentice get at the end?

  • Functional Skills level 2 in Maths / English if required.

  • Information Communications Technician Level 3 Standard

  • Please click on the link above for more information regarding End Point Assessment.
  • Weekly day release to Nottingham College – The Hub.

What is the expected career progression after this apprenticeship?

  • We can offer you the opportunity to launch your IT career and ensure that you are trained, developed, and positioned for continued success.
  • Potential opportunity for a permanent role within the company following successful completion of the apprenticeship.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Team working, Passion for technology, Basic Microsoft Office Skills


GCSE or equivalent English/ Maths (Grade A*-C/ 9-4) Essential

About the employer

Having recently been awarded the CRN Reseller of The Year Award 2021 our business continues to grow from strength-to-strength as we add too and develop our product and service offerings for today’s market and our people are at the heart of everything we do. We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity and doing more to minimise our impact on the environment.




C/O Jigsaw24

The Old Mill High Church Street New Basford



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Training provider



Nottingham College


Apprenticeship standard

Information communications technician

Level 3 (A level)

Before you apply

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