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Sales Advisor Apprentice ADVANCED WATER COMPANY LTD

This role involves representing Advanced Water Company and fielding enquiries from plumbing & heating merchants/installers via telephone, email and live chat. The purpose of this role is to give accurate and friendly technical advice, establish rapport with customers and ultimately convert enquiries into sales.

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Closing date: 29 Aug 2022

Apprenticeship summary

  • Annual wage

    £15,600.00

    £7.50 per hour

  • Working week

    Monday - Friday 8.30am - 5pm 40 Hours

    Total hours per week: 40.0

  • Expected duration

    17 Months

  • Possible start date

    31 Aug 2022

  • Date posted

    29 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000071296

  • Positions

    1 available

What will the apprentice be doing?

  • Establish a friendly and professional rapport with customers, creating a positive impression of yourself and the organisation
  • Provide customers accuracy, integrity and honesty at all times.
  • Ensure that every customer enquiry is logged within the quotation system.
  • Identify customer needs and interests and present products that meet those needs.
  • Work collaboratively with other team members and departments, whilst maintaining a positive outlook.
  • Reaching monthly sales targets.
  • Process card payment transactions compliantly.
  • Follow internal processes and GDPR guidelines when handling customer information
  • Engage with new and prospective customers through follow-up telephone calls.
  • Meet the training and development standards required for the job.

 

 

 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Trade Supplier Level 2 Apprenticeship
  • Functional Skills in Maths & English (9-4) if required 
  • Work based training within the workplace 
  • 20% off the job hours

What is the expected career progression after this apprenticeship?

This role comes with built in progression opportunities with 2 further positions available with good performance:

1.    Sales advisor 

2.    Technical Sales advisor

3.    Senior technical sales advisor


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Team working, Resilient, Friendly & Hardworking

Qualifications

GCSE or equivalent English (Grade A*-C/9-4) Desired
GCSE or equivalent Maths (Grade A*-C/9-4) Desired

Things to consider

1. What can you do to create a great experience for a customer? 2. What can you do to help create a great working environment in an office

About the employer

Advanced Water Company are a world-renowned distributor of water cylinders, water heaters, spare parts and accessories within the Plumbing & Heating market. We provide a service to all kinds of customers ranging from homeowners to engineers, all the way to multinational Facilities Management companies, all delivered through a large network of National and Independent Merchants.

Employer

ADVANCED WATER COMPANY LTD

Address

1 RACECOURSE ROAD

PERSHORE

WORCESTERSHIRE

WR10 2EY

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Contact

Linsay Jones

linsay.jones@intecbusinesscolleges.co.uk

07810152646

Apprenticeship standard

Trade supplier

Level 2 (GCSE)


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