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Parts Assistant Apprenticeship TPS - VWG

This is an exciting opportunity for you to join our team as an Apprentice Parts Assistant. Our Parts Assistants drive sales of parts and accessories and liaise with the workshop team to ensure that they have the parts they need to work effectively. This is a varied role where you will gain the life and technical skills to build your career with us

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Closing date: 28 Aug 2022

Apprenticeship summary

  • Annual wage

    £10,004.80

    £4.81-£7.00 per hour – £10,004.80-14,560 Per Year

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday. 0830 – 1730. • Possibility of Saturday workings and / or shifts. • Working week will be confirmed on application.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    15 Sep 2022

  • Date posted

    29 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000071190

  • Positions

    2 available

What will the apprentice be doing?

The Parts Department is at the heart of our operations. Our Parts Assistants are responsible for the stock control of a wide range of vehicle parts and accessories. This includes the ordering, selling, and managing of stock to ensure that we meet the needs of our trade counter customers and to guarantee that our workshop team have the parts and accessories that they need to complete their daily tasks.

Your duties will vary from day to day and could include:

·       Providing advice to customers who are having problems with their vehicles

·       Taking sales orders from customers both face to face and over the phone

·       Stock control for vehicle parts and accessories

·       Maintaining an ordered stock room

·       Raising invoices for parts sold

·       Liaison with internal teams to ensure the correct stock is place at the right time

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.

Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.

This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.

On successful completion of the one-year programme you will receive the following:

·       Level 2 Customer Service Practitioner Standard

·       Brand specific certifications

What is the expected career progression after this apprenticeship?

Information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions

Please do not contact the retailer, approaching the retailer directly will not always help your application.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Analytical skills, Team working, Initiative, Methodical

Qualifications

GCSE or equivalent Maths and English (Grade C/4) Desired
GCSE or equivalent Science (Grade D/3) Desired

Things to consider

Information on the Apprentice National Minimum Wage can be found at https://www.gov.uk/become-apprentice/pay-and-conditions Please do not contact the retailer, approaching the retailer directly will not always help your application.

About the employer

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. Our network of Volkswagen Group approved Paint and Body Centres deliver a first-class service to customers using teams of highly trained experts and the same paint, parts and materials that are used at our factories.

Employer

TPS - VWG

Address

Newgate Ln, Fareham

PO14 1AL

Contact

Georgia Marlow

Georgia.marlow@apprentice-employment.co.uk

07540 716312

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Training

Training provider

BABCOCK TRAINING LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


Before you apply

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