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Customer Service Apprentice VASPBA REMOTE PILOTED SYSTEMS LTD

Vaspba Remote Piloted Systems are looking for a Customer Service Apprentice. The ideal candidate must have a bubbly personality and have the desire to build on their customer service skills to talk to clients at a senior level.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022

Apprenticeship summary

  • Annual wage

    £7,503.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday - 9am to 3pm

    Total hours per week: 30

  • Expected duration

    15 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    28 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000070722

  • Positions

    1 available

What will the apprentice be doing?

  • Manage the CRM system, keeping the data “clean”, communicating with existing customers for their orders and any post sale queries
  • Expand our database for potential clients and to send product information emails
  • To keep our in-house customer database in order with customers details and contacts
  • Checking our websites and social media platforms for any customer contacts and questions. There will also be a requirement to use social media for product information and updates.
  • Attend exhibitions and to clients directly for demonstrations 

 

What training will the apprentice take and what qualification will the apprentice get at the end?

The Customer Service apprentice will work towards a L2 Customer Service apprenticeship via Weymouth College and will at the same time have formal training delivered by Vaspba Remote Piloted Systems.

What is the expected career progression after this apprenticeship?

Prospect of progression to a higher level apprenticeship qualification and to progress within the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

We currently have a fleet of six high spec and carefully maintained drones. Each one has their own capabilities, including options to work in the rain, wind and at night time. We also offer professional ground based photo & video services. We have an option of elevated images without the use of a drone - A 14 metre mast with a remotely operated DSLR camera attached to the top and a cable cam system. We always work in teams of at least two, one to safely pilot the drone and the other to operate the camera. If the job requires we also employ 'spotters' who help maintain safety at all times.

Employer

VASPBA REMOTE PILOTED SYSTEMS LTD

Address

209 ABBOTSBURY ROAD

WEYMOUTH

DT4 0LY

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Training

Training provider

WEYMOUTH COLLEGE

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Aug 2022