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Customer Service/Administrative Apprentice Mark Evans & Co Chartered Certified Accountants

Mark Evans and Co are chartered certified accountants. They are looking to recruit a Customer Service/Administrative Apprentice to carry out receptionist and administrative duties.

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Closing date: 27 Aug 2022

Apprenticeship summary

  • Annual wage

    £8,754.20

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday 9am – 5pm

    Total hours per week: 35

  • Expected duration

    12 Months

  • Possible start date

    03 Sep 2022

  • Date posted

    28 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000070610

  • Positions

    1 available

What will the apprentice be doing?

Helping to look after one major new client with multiple branches, duties will include:

· Answering the telephone and being able to direct calls to the relevant person

· Word processing and producing documents

· Filing

· Shredding

· Scanning

· Other associated admin duties.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard:

  • Level 2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)
  • One to one Tutor Assessor support in the workplace
  • Attending weekly classes covering Health and Safety and Equality and Diversity and working towards completing the EPA

What is the expected career progression after this apprenticeship?

Excellent future prospects for the right candidate


Requirements and prospects

Desired skills and personal qualities

Organisation skills, Customer care skills, Administrative skills

Qualifications

GCSE or equivalent English and Maths (Grade 4/C +) Desired

About the employer

Here at Mark Evans & Co, we have proudly grown to be one of the most well-known accountancy firms in the area with over 1500 clients currently on our books. We feel that a friendly, knowledgeable and approachable manner to our clients have been the driving force behind this growth coupled with an extensive range of services and an extremely competitive pricing structure for our clients.

Employer

Mark Evans & Co Chartered Certified Accountants

Address

279 CHANTERLANDS AVENUE

HULL

HU5 4DS

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Training

Training provider

MCARTHUR DEAN TRAINING LIMITED

Contact

Julie Curtis

Julie@mcarthurdean.co.uk

01482 307357

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)


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