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Apprentice Business Support Assistant Calderdale Metropolitan Borough Council

The post holder will be part of the business support team providing effective business and administrative support to the Inclusion and SEND service. The typical working day would include working with colleagues within the Specialist Educational Needs (SEN) Team and Specialist Inclusion Team (SIT) to provide efficient and effective business support.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today

Apprenticeship summary

  • Annual wage

    £9,254.44 to £18,278.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday to Friday - Flexible working hours. (Core hours: 7am - 7pm)

    Total hours per week: 37

  • Expected duration

    21 Months

  • Possible start date

    05 Sep 2022

  • Date posted

    27 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Carry out admin-based duties (letters/uploads/recording) related to statutory decisions made elsewhere in the service to ensure that the Local Authority adhere to the legal obligations around
    record keeping, data, decision making, and communication with children, young people, and their families.
  • Responsibility for the accuracy and upkeep of a number of Office based spreadsheets and electronic filing systems which are essential to the efficient working of the Service.
  • Undertake other general administrative tasks, including liaising with a range of professionals from different agencies, pre-meeting preparation, distributing reports and minutes and keeping accurate records.
  • Monitor the team email. To resolve the request where possible or redirect to the relevant person or team. File the relevant correspondence electronically.
  • Ensure effective, secure transfer of confidential information between the Service and partner agencies, i.e., Health, Schools and other Agencies. Open the physical post and file electronically
    as required.
  • Maintain systems, processes and key statutory requirements to ensure the smooth running of the service. To ensure that duties are performed within the Health and Safety Policy of the Council.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Business Administration Level 3
  • 1:1 Tutor
  • Virtual Online Learning
  • Day Release 

What is the expected career progression after this apprenticeship?

The organisation have different level business support roles across the council and the apprentice will have an opportunity to apply.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Administrative skills, Team working


GCSE or equivalent Maths and English (Grade C / 5 or above) Desired

About the employer

Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. We have a capital programme approaching £400m over the next three years, including major flood and transport infrastructure.


Calderdale Metropolitan Borough Council


Princess Buildings


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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

Online application form to be completed on our recruitment website. Please read the applicant booklet for guidance.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: today