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Customer Service Specialist level 3 Apprenticeship - Sales Executive TICAN (CHILLED) LIMITED

Tican Chilled is a leading national supplier to the independent retail and catering butchery sector. We are offering a fantastic opportunity to the right person to start an exciting career in sales and join our winning team. Mainly office based in our sales office at Walsall, the role will include: sales support, customer liaison and marketing.

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Closing date: 20 Aug 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday-Friday 8.00-16.30

    Total hours per week: 40

  • Expected duration

    15 Months

  • Possible start date

    21 Aug 2022

  • Date posted

    29 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answering incoming calls and enquiries
  • Offering support to the sales team
  • Calling existing customers for orders
  • Developing existing customer weekly spend
  • Coordinating mail shots
  • Marketing
  • Achieving targets (after training period)
  • Recruiting new customers (after training period)

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Customer service specialist level 3
  • Training will take place at In-Comm Training service, Aldridge WS9 8UG - this will be on block release.

What is the expected career progression after this apprenticeship?

A full-time position with excellent prospects.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Administrative skills, Team working, Work under pressure, Confident telephone manner, Full driving licence preferred


GCSE or equivalent English & maths (Grade 5/C) Essential

About the employer

We're not just independent like you, we're local like you. We believe it makes good business sense to get to know our customers. Because the more we know about you, the better we can serve your needs. As we're no stranger to most parts of the UK, we definitely talk your language. We share your concerns too, particularly on how competitive pricing can make or break a business. At Tican Chilled we have succeeded by doing things better. And we believe there's no reason why we can't help our customers do the same. We're part of the Tican Group, a highly diversified international food business headquartered in Denmark that began exporting high quality meat over 85 years ago. Not unsurprisingly we've learned a lot in that time. Not just about our business but about our customers. That's why, for instance, unlike other wholesalers we don't supply any catering or food service outlets. So there's no chance that we're ever going to be competing with you. Our strength is buying better. And passing that advantage over to our customers by providing the right quality product at the right price, leaving you the margins you need to reinvest and build your business.




Stockton Close



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Training provider



Alex Jones

01922 457686

Apprenticeship standard

Customer service specialist

Level 3 (A level)

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