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The Comms Guys - Telecoms Support Apprentice THE COMMS GUYS LIMITED

This is an excellent opportunity for the right individual to join a successful company in the communications industry and start their career as a telecoms support apprentice.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday – Friday - 8:45am – 5:30pm - 1 hour Lunch Break

    Total hours per week: 38.75

  • Expected duration

    13 Months

  • Possible start date

    02 Sep 2022

  • Date posted

    31 Jul 2022

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Vacancy Description:

  • Dealing with customers logging faults, service issues across telephone lines and broadband
  • Data entry
  • Diary management
  • General administrative duties
  • Monitoring emails
  • Answering calls
  • Dealing with telephone and email inquiries

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Practitioner Level 2

English and Maths Functional Skills (If required)

What is the expected career progression after this apprenticeship?

Potential offer of a permanent position

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Team working


GCSE or equivalent Maths (Grade 9-4) Desired
GCSE or equivalent English (Grade 9-4) Desired

Things to consider

Candidate should have a keen interest in technology and communications

About the employer

The Comms Guys are talented and client focused individuals with nearly 20 years’ experience in the communications industry. The Comms Guys have a long history of providing the best service with the best products. Having previously provided billing solutions to over 250 Telecoms Resellers, they decided to launch The Comms Guys in 2011 to provide telecoms support, a billing platform and full portfolio of products and services to customers both in the UK and the US.




The Comms Guys , Ideas House, George Ln, London E18 1BY


E18 1BY

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 01 Sep 2022