Reception and Business Apprentice Beacon Medical
Would you like a career within a General Practice supporting a team to provide outstanding support to patients, doctors and nurses? Yes? Then this is your chance to start a great career! Beacon Medical are looking to recruit a confident and dynamic individual who is calm under pressure and can maintain a high level of business and customer service.
Closing date: 14 Aug 2022
Apprenticeship summary
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Annual wage
£8,003.84
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday with shifts to be confirmed.
Total hours per week: 32
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Expected duration
16 Months
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Possible start date
22 Aug 2022
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Date posted
27 Jul 2022
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000070157
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Positions
1 available
What will the apprentice be doing?
This is a varied and interesting role covering all aspects of Medical Reception and Administration duties using SystmOne, ensuring that the reception area of the practice runs smoothly and provides the highest achievable levels of service to both patients and other members of the practice team including Doctors and Nurses.
Duties to include:
- Making appointments and dealing with queries
- Prescription requests
- Handling incoming and outgoing post
- Greeting and directing patients and visitors
- Responding to the needs of both Doctors and Nurses during surgery
- Health and Safety awareness (including handling samples)
- Fire Warden duties
- Inputting and extracting information from the practice computer system
- Preparing the consulting rooms prior to surgery and tidying the rooms after surgery
- Open and close up the building as required
- Scanning letters in patients' records
- Summarising full patient records on receipt from the health authority
- Completing and sending referral letters and proformas
- Actioning SystmOne tasks on a daily basis
- Handling Medical/Insurance Reports, ensuring all details completed, photocopy records and post
- Registering new patients and managing patient deductions and sending of notes via the courier
What training will the apprentice take and what qualification will the apprentice get at the end?
As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence.
The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship. If you have not achieved a GCSE grade 4 (C) in English and maths, you will be required to complete Functional Skills Level 2 in English and maths.
Off-the-job-training:
Apprenticeships are about upskilling and reaching occupational competency takes time. Many employers and apprentices have praised the positive effect off-the-job training have on their productivity and apprentices feel valued by the significant investment in their training.
All off-the-job training must be relevant to the Apprenticeship Standard being undertaken. Your off-the-job training will be agreed upon with your employer and Avant before you commence your programme.
End-Point Assessment (EPA):
At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard.
This includes:
- Apprentice Showcase
- Practical Observation
- Professional discussion
- Project Presentation
What is the expected career progression after this apprenticeship?
- Future prospects with the company and NHS
- Progression to Level 3 Customer Service Specialist or Level 3 Team Leader Supervisor
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
Beacon Medical
https://www.beaconmedical.nhs.uk/
Address
BEACON MEDICAL
ST HUGH'S AVENUE
CLEETHORPES
DN35 8EB
Training
Training provider
AVANT PARTNERSHIP LIMITED
Contact
Paul Robinson or Lucy Campbell
01472 426624
Apprenticeship standard
Business administrator
Level 3 (A level)
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