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Medical Receptionist Apprentice Kirkburton Health Centre

Kirkburton Health Centre are looking for a polite and friendly individual with excellent communication skills to join their reception team and to assist with admin duties.

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Closing date: 31 Aug 2022

Apprenticeship summary

  • Annual wage

    £7,503.60

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday, hours to vary in between 8am and 6pm

    Total hours per week: 30

  • Expected duration

    12 Months

  • Possible start date

    01 Sep 2022

  • Date posted

    27 Jul 2022

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000070084

  • Positions

    1 available

What will the apprentice be doing?

  • Reception duties: answering telephones, booking appointments
  • Photocopying, scanning, faxing and shredding
  • Performing data searches using company system
  • Dealing with patient enquiries
  • Extracting paper notes for clinicians
  • Dealing with incoming and outgoing post

What training will the apprentice take and what qualification will the apprentice get at the end?

Upon successful completion of the apprenticeship, you will gain a Customer Service Practitioner Standard. Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an Individual member at Professional level. On successful completion of Level 2, you can move on to study Level 3 apprenticeships, such as Customer Service Specialist and Business Administrator Apprenticeship.

Training will take place at National Business College, based in the centre of Huddersfield. You will attend sessions on a day release basis, once every fortnight.

What is the expected career progression after this apprenticeship?

On successful completion of Level 2, you can move on to study Level 3 apprenticeships, such as Customer Service Specialist and Business Administrator Apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Non judgemental, Patience

Qualifications

GCSE or equivalent English (Grade 4/C) Desired
GCSE or equivalent Maths (Grade 4/C) Desired

About the employer

Our aim is to work in partnership with our patients and staff to provide a safe, effective, caring and responsive service for our community. Taking pride in making a positive difference in people's lives by enhancing the local services made available to them in a well-led, forward-thinking organisation.

Employer

Kirkburton Health Centre

Address

SHELLEY LANE

KIRKBURTON

HUDDERSFIELD

HD8 0SJ

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Training

Training provider

NATIONAL BUSINESS COLLEGE LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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