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Business Administration Despatch Apprentice THE APPRENTICESHIP WORKS LTD

This is an excellent opportunity for a highly motivated and detail-orientated individual who would be part of our small despatch team. They will be fully accountable for the whole despatch process, from booking parcels locally to internationally, to producing and checking advice delivery notes through to liaising on a daily basis with our couriers

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Closing date: 15 Sep 2022

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    From Monday to Friday; from 8:30am until 5:00pm (half an hour unpaid lunch).

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    29 Sep 2022

  • Date posted

    26 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Welcome visitors
  • Contact visitor host and ensure visitor is cared for until their host is available
  • Answer telephone as required and route calls
  • Welcome and assist any ‘off the street’ customers with enquiries by directing to the relevant person
  • Deal with any courier drivers collecting orders
  • This list of duties is not exhaustive, and the post holder may be asked to carry out other duties through discussion with the line manager

What training will the apprentice take and what qualification will the apprentice get at the end?

Business Admin Level 3 involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. Showing initiative, managing priorities and own time, problem-solving skills and decision-making.

Duration is approx 18 months to complete. 

Blended learning of online and work based learning with your assesor.  

If you have not already achieved Level 2 English and Maths, you will be required to do your functional skills alongside

What is the expected career progression after this apprenticeship?

After completion of the qualification there may be the possibility of full time employment with this excellent employer.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Analytical skills, Team working, Initiative, Investigate enquires


GCSE or equivalent English (Grade A*-C/9-4 or equivalent) Essential
GCSE or equivalent Maths (Grade A*-C/9-4 or equivalent) Essential

About the employer

THE APPRENTICESHIP WORKS LTD is acting as an Apprentice Training Agency (ATA) and will engage you for the duration of the Apprenticeship and pay your salary. You should be aware that the company/business named in this vacancy is a host employer and you will not be employed by them.




R H Nuttall

Great Brook Street

Nechells Green

B7 4EN


Bev Morris

0121 544 6455

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

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