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Student Services Apprentice Administrator – Careers Support BIG CREATIVE TRAINING LTD

We would like a business administration apprentice to support our Careers Manager with the administration of the careers and progression for all of the learners in our cohort. The ideal candidate would be interested in pursuing a career in the careers and development of young people field.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Sep 2022

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday 9 – 5pm (1 hour lunch unpaid)

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    15 Sep 2022

  • Date posted

    26 Jul 2022

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Specific duties of careers administration apprentice (subject to change)

  • Responding effectively to incoming enquiries via telephone and email (parents, carers, local authorities, students etc.)
  • Student welfare and Information advice and guidance as required
    Working within the student services hub
  • Progression tracking of learners once they leave
  • Involvement in Self Development Program where appropriate for specific areas of careers and development
  • Tracking internal progression including High Needs Learners
  • Pastoral support
  • Supporting careers week arrangements
  • Supporting learners with tracking of their careers activities
  • Providing administration support for work experience arrangements
  • Liaising with external stakeholders via telephone and email
  • General administration duties. 

What training will the apprentice take and what qualification will the apprentice get at the end?

Apprenticeship Programme:  Business Administrator
Level: 3
Duration: 15 months
Course Type: Apprenticeship Standard

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.

Units Covered:
The Apprenticeship programme is made up of different units.  Apprentices will be assessed on their knowledge, skills and behaviours throughout the apprenticeship and tracked online using an e-portfolio.

These are grouped into 3 themes which complement each other and are as follows:

1)    Core Business & Administration

2)    Managing Self & Personal Skills

3)    Using Resources & Achieving Results.


  • After each theme is complete, a Mock End Point Assessment is carried out to ensure apprentices are prepared for the End Point Assessment at the end of the programme.
  • After a minimum of 372 days and successful delivery of the programme, the end point assessment will take place. The end-point assessment is a synoptic assessment of the skills, behaviours and knowledge that have been developed throughout the apprenticeship.
  • End-Point Assessments will involve an independent assessor carrying out final assessments with the apprentice, to ensure that the competences and learning within the ‘Apprenticeship Standard’ have been met

Apprentices can achieve a pass, merit or distinction dependent on how well they perform in their End-Point Assessment.


What is the expected career progression after this apprenticeship?

As the company grows there could be progression to supervisor in this department in the coming years, once apprenticeship has been completed then there is the opportunity to work towards an IAG qualification.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Customer care skills, Non judgemental


GCSE or equivalent English (Grade 4 /C) Essential
GCSE or equivalent Maths (Grade 4 / C) Essential

Things to consider

We have two sites which are ten minutes’ walk apart. This role will require some time on both sites. Transport links are excellent for both sites

About the employer

This year Big Creative Academy opened its doors to our new £21m facilities. Designed to transform lives with an outstanding creative, health and wellbeing education offer, we are excited to be providing young creatives with this amazing space to develop their talents. With a 200-seater theatre, industry standard equipment, a dance studio, health and fitness suite, music and media studios, Big Creative Academy provides an exciting and innovative space to learn. Building on our relationships with high profile employers and industry ambassadors, we have launched a bespoke careers advice and guidance centre in the new Cafe Works, ensuring all students are planning, creating and progressing on to exciting careers in the creative industries. Our learners and their strength of character is celebrated by the Big Creative Academy, and we value their ambition. We drive it forward with a focus on wellbeing and character education underpinning everything we do and its delivered through a dedicated programme and series of workshops. Our focus on celebrating diversity, championing identify and our continued work as a DfE best practice school for LGBTQ+ and winner of the 2021 Sixth Form and Colleges Association’s Social Mobility award, means everyone can be themselves and fully immerse themselves in a creative environment. BCE MISSION // 97% vocational success rate for Academy students 78% of BCE apprentices progress into creative careers in London’s creative economy 100% achievement of our Level 3 Games Design students 74% of BCE Level 3 students progress to university Our teaching team are all industry professionals, bringing creative credibility into the classroom. This focus on creativity – combined with the top-notch skills you will learn on your course designed by University of the Arts, London – will set you apart from your competitors. Come join us and be part of something amazing! Your success is our success… I look forward to working with you. Sacha Corcoran, MBE Principal at Big Creative Academy Ofsted ’Good’ grades for all schools in the BCE group – Training, Academy and Big Creative Independent school Training students with disabilities and additional learning needs achieve to the same level as their peers Ofsted says there is an ‘outstanding culture of mutual respect between staff and student







E17 5QJ

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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 02 Sep 2022